Patient Care Coordinator
7 days ago
Job Overview
We are seeking a dedicated and organized Patient Care Coordinator to join our healthcare team. The ideal candidate will play a crucial role in ensuring that patients receive exceptional care and support throughout their visit. This position requires strong communication skills, attention to detail, and a solid understanding of medical terminology and electronic medical records. The Patient Care Coordinator will be the primary point of contact for patients, facilitating their experience within our medical office.
Responsibilities
- Greet patients warmly and assist them with the check-in process.
- Schedule appointments and manage patient flow to optimize clinic efficiency.
- Maintain accurate patient records in electronic medical records systems.
- Communicate effectively with patients regarding their treatment plans and any necessary follow-up care.
- Coordinate with healthcare providers to ensure seamless patient care.
- Handle patient inquiries and resolve any issues or concerns promptly.
- Assist in managing billing and insurance processes as needed.
- Assist with patient referrals, ensuring smooth transitions and effective communication with referring providers.
- Guide patients through completing insurance forms and submitting necessary documentation.
- Ensure compliance with all health regulations and office policies.
Qualifications
- Proficiency in medical terminology is essential.
- Experience with electronic medical records systems is required. Use of Jane and Ava in office.
- Previous experience in a medical office setting is required.
- Strong organizational skills and attention to detail are required.
- Excellent interpersonal and communication skills to interact effectively with patients and staff.
- Ability to multitask in a fast-paced environment while maintaining professionalism.
- A compassionate approach to patient care is essential for success in this role.
Join our team as a Patient Care Coordinator, where you will have the opportunity to make a positive impact on the lives of our patients while contributing to a collaborative healthcare environment.
Job Types: Full-time, Permanent
Pay: From $24.00 per hour
Benefits:
- On-site parking
- RRSP match
Work Location: In person
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