Business Insurance Processor
1 week ago
Location: Markham / Toronto / Hybrid
Company: CHAT Insurance Services Inc.
Job Type: Full-Time, Permanent
Salary: $36,000–$60,000 per year + Bonus
About Us
CHAT Insurance is one of Ontario's fastest-growing insurance brokerages, proudly serving over 30,000 clients with nine branches across the GTA and Ottawa. Our Commercial Lines team supports a wide range of businesses with professional, reliable, and tailored insurance solutions.
We are currently looking for a Commercial Lines Coordinator who is detail-oriented, organized, and passionate about supporting both brokers and clients.
Key Responsibilities
- Prepare and process commercial insurance documents, applications, and renewals
- Assist brokers with quotes, submissions, endorsements, and policy changes
- Coordinate communication with clients and underwriters in a timely manner
- Process certificates of insurance (COIs), binders, and invoices
- Maintain accurate records and ensure compliance with brokerage standards
- Track renewals and follow up on outstanding requirements
- Provide administrative support for commercial accounts and team projects
- Help improve workflow efficiency and support Commercial Lines initiatives
What We're Looking For
We are seeking an individual who is proactive, accurate, and committed to excellent service.
Qualifications & Skills
- Post-secondary education preferred
- Strong attention to detail and organizational skills
- Excellent communication and interpersonal skills
- Ability to work independently with minimal supervision
- Proficiency in Microsoft Office (Excel, Word, Outlook)
- Strong time management and ability to prioritize tasks
- Ability to adapt to a fast-paced environment and meet deadlines
- Collaborative team player with a positive, can-do attitude
- Language Skills: English; Mandarin or Cantonese is an asset
Benefits
- Bonus pay opportunities
- Dental, vision, and extended health benefits
- Flexible schedule
- Paid time off
- Work-from-home options
- Professional development & RIBO training support
- Supportive team culture and career growth opportunities
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