Experience Operations Dispatcher
6 days ago
Position: Full-Time Dispatcher
Shifts: Operations Coordinator
This position is responsible for being the liaison between the customers and the drivers to ensure pickups and drop-offs are done in a timely fashion and customer inquiries are handled professionally and accurately.
Responsibilities:
-Coordinate and manage drivers' trip and daily schedules
-Communicate with drivers to ensure all pickups and deliveries are done in a timely fashion and handle any of their issues or problems causing delays.
- Dispatch loads to driver according to drivers' hours and profile.
-Responsible custom clearance and creating Border crossing ACI/ACE Manifest
- Working knowledge of Bonded Shipment, Produce, Hazmat and CSA an FAS loads
-Answer all incoming inquiries regarding pickups and deliveries
Assist customer inquiries.
-Maintain data entries to ensure accurate records.
-Other duties as assigned by the Manager
Requirements:
-Strong communication skills
-Ability to work independently and with little direction
-Must be a team player committed to maintaining desired service levels
-Exhibit a sense of urgency and be able to demonstrate the ability to solve problems and willing to work in a fast-paced environment
Job Types: Full-time, Permanent
Pay: $40,000.00-$69,194.74 per year
Benefits:
- Dental care
- Extended health care
- Paid time off
Experience:
- dispatching: 2 years (required)
Work Location: In person
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