Experience Operations Dispatcher

6 days ago


Milton ON LT Z, Canada Autolinx Express Inc Full time

Position: Full-Time Dispatcher

Shifts: Operations Coordinator

This position is responsible for being the liaison between the customers and the drivers to ensure pickups and drop-offs are done in a timely fashion and customer inquiries are handled professionally and accurately.

Responsibilities:

-Coordinate and manage drivers' trip and daily schedules

-Communicate with drivers to ensure all pickups and deliveries are done in a timely fashion and handle any of their issues or problems causing delays.

  • Dispatch loads to driver according to drivers' hours and profile.

-Responsible custom clearance and creating Border crossing ACI/ACE Manifest

  • Working knowledge of Bonded Shipment, Produce, Hazmat and CSA an FAS loads

-Answer all incoming inquiries regarding pickups and deliveries

Assist customer inquiries.

-Maintain data entries to ensure accurate records.

-Other duties as assigned by the Manager

Requirements:

-Strong communication skills

-Ability to work independently and with little direction

-Must be a team player committed to maintaining desired service levels

-Exhibit a sense of urgency and be able to demonstrate the ability to solve problems and willing to work in a fast-paced environment

Job Types: Full-time, Permanent

Pay: $40,000.00-$69,194.74 per year

Benefits:

  • Dental care
  • Extended health care
  • Paid time off

Experience:

  • dispatching: 2 years (required)

Work Location: In person


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