Logistics Coordinator

2 days ago

Markham ON LR B, Canada MH Canada Inc Full time

About Us

Aosom Canada Inc. is a leading eCommerce company specializing in furniture, home décor, outdoor equipment, and more. As part of a globally recognized brand, we are dedicated to providing high-quality, affordable products to our customers across Canada. With a focus on innovation, efficiency, and exceptional customer service, we are continuously expanding our operations to better serve our clients.

At Aosom, we believe in fostering a supportive and dynamic work environment where our team members can grow and thrive. As we continue to grow, we are seeking passionate and skilled individuals to join us on this exciting journey. If you're looking for a challenging and rewarding career in a fast-paced industry, we'd love to hear from you

Job Responsibilities

1. 3PL Partnership Management

  • Serve as the primary contact with third-party logistics (3PL) partners.
  • Implement contract terms and establish service standards (KPIs) including receiving timeliness, discrepancy handling, order fulfillment speed, inventory accuracy, and damage rate.
  • Organize regular 3PL review meetings to analyze warehouse performance, address issues such as backlogs or inventory discrepancies, and drive corrective actions to ensure compliance and efficiency.

2. Warehouse Operations Oversight

  • Supervise inbound, storage, picking, and outbound processes at 3PL facilities to ensure alignment with company standards (SKU categorization, batch control, FIFO principles).
  • Monitor order fulfillment progress and manage exceptions (e.g., out-of-stock, mis-shipment, or missing items).
  • Coordinate with 3PLs for timely reshipments or claims to maintain a high customer satisfaction rate.

3. Inventory Management & Data Accuracy

  • Lead or supervise monthly and quarterly stock counts; verify 3PL inventory reports to ensure consistency with the company's ERP system.
  • Analyze causes of discrepancies and work with 3PLs to implement corrective measures.

4. Cost & Risk Control

  • Track 3PL-related costs (storage, handling, transportation); verify invoices to ensure compliance with contract terms and optimize operational expenses.
  • Identify potential operational risks (e.g., fire safety, product damage, data security) and ensure 3PL partners maintain effective contingency plans and regular compliance checks.

Skills:

  • Bachelor's degree in Logistics, Supply Chain Management, or a related field.
  • 2+ years of experience in warehouse or logistics operations, preferably involving 3PL management.
  • Strong analytical and problem-solving skills with attention to detail.
  • Proficiency with Excel and ERP/WMS systems.
  • Excellent communication and coordination abilities in English (Mandarin proficiency is an asset).

Soft Skills:

  • A proactive mindset with strong problem-solving skills.
  • Ability to work well under pressure in a fast-paced environment.
  • A strong sense of responsibility and commitment to excellence.

Job Types: Full-time, Permanent

Pay: $45,000.00-$60,000.00 per year

Benefits:

  • Dental care
  • Extended health care
  • Life insurance
  • On-site parking
  • Vision care

Experience:

  • 3PL: 2 years (required)

Work Location: In person

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