Receptionist / Customer service
2 days ago
282 rue Saint-Charles Ouest
Longueuil, QC, J4H 1H3
Type. Full time
JOB DESCRIPTION
Are you passionate about customer service and administration, interested in the optical field and looking to join a dynamic team? We're currently looking for a full-time receptionist/optometric assistant to join our team. Find out more below.
WHO WE ARE
With a history that stretches back 40 years, Doyle today has 23 clinics located in the Greater Montreal and Quebec City egions, staffed by more than 70 optometrists, who are assisted by an experienced team of more than 90 dispensing opticians. A proud Quebec company that is 100% owned by eye care professionals, Doyle and its team of over 325 employees are committed to providing personalized eye care and high-quality products.
Why work at DOYLE OPTOMÉTRISTE ET OPTICIENS?
- Versatile position; you will be responsible for multiple tasks
- One to two week's tranning;
- Purchase program for employees and family members;
- Group insurance based on your needs (flex program) including health professionals, vision care and travel insurance;
- Virtual care services with Telus Health;
- Benefit sharing program;
- Possibility of contributing to an RRSP;
- Annual salary review;
- Paid vacation and sick leave, plus 2 additional days during the holiday season;
- Employee referral program
A typical day
The receptionist/optometric assistant is responsible for managing appointments with optometrists and opticians. They welcome patients and prepare them for their eye exam by performing certain pretests. They play an essential role in supporting clients by ensuring they are directed to the right services at each step of their visit. Depending on in-store traffic, duties may also include advising customers on choice of frame. Your goal: guarantee an exceptional customer experience
RESPONSIBILITIES
- Treat customers in a courteous and professional manner, both on the phone or in person;
- Schedule optometrist and optician appointments;
- Open and prepare patient files;
- Perform pretests;
- Enter necessary patient information in the computer system;
- Contact customers when their orders are ready;
- Ensure workplace is well organized, clean and tidy;
- Perform follow-ups asked by floor staff;
- Be familiar with product inventory in order to accompany customers during the purchase process;
- Carry out certain orders;
- Work on an ongoing basis with the sales and professional team on the floor;
- Provide customers with solutions adapted to their needs (appointment, store-clinic, promotion of our services);
- Enter correct information in the computer system to gather required statistics;
- Perform any other task necessary to the smooth running of the store/clinic;
REQUIREMENTS
REQUIREMENTS
- Completed high-school diploma;
- At least 2 years of experience in customer service/retail;
- Experience as a receptionist/optometric assistant in an optometry clinic a major asset;
- Excellent customer service skills and detail-oriented;
- Ability to communicate well with others;
- Talent for identifying and listening to customers' needs;
- Highly organized;
- Team player;
- Versatile and adaptable;
- Comfortable using computer technology;
- Be available according to store/clinic hours: Monday to Saturday days and evenings (minimum 2 evenings/week) and Saturdays (alternating).
Are you up for a challenge? Are you dynamic, self-sufficient, conscientious, meticulous and professional? Then you're just the right person we're looking for to join our team
-
Receptionist
3 days ago
Longueuil, Canada Cogir Full timeEvery day, our team of enthusiasts makes a difference to residents. The “human for human” relationship is at the heart of our approach and corporate philosophy. Moreover, the success of COGIR Immobilier is based on the good teamwork between the various departments and on all the people who have joined the company for more than 25 years **: Le Jazz...
-
Customer Service Receptionist
1 week ago
Avenue Atwater, Montréal, QC, Canada Examity Full timeCompany Description Examity's focus on flexible solutions, new technology, operational efficiencies and support has, and continues to be, our formula for continuous growth. Today, we service the largest needs in the industry. That said, our philosophy of taking care of our own – partners and employees – is the foundation of our success. Examity entered...
-
Receptionist
2 weeks ago
Longueuil, Canada Cogir Full timeEvery day, our team of enthusiasts makes a difference to residents. The “human for human” relationship is at the heart of our approach and corporate philosophy. Moreover, the success of COGIR Immobilier is based on the good teamwork between the various departments and on all the people who have joined the company for more than 25 years **: Le Jazz...
-
Receptionist/Administration
2 weeks ago
Dorval, QC HP H, Canada Generatrices Full timeCompany OverviewWe are a growing generator installation and service company specializing in residential, commercial, and industrial power solutions. We pride ourselves on reliable service, technical expertise, and exceptional customer care.Position SummaryThe Receptionist / Administrator is the first point of contact for customers, suppliers, and service...
-
Receptionist
1 week ago
Stratford, ON NZ H, Canada Winmar Property Restoration Specialists Full timeJob Description:ReceptionistPosition OverviewReporting to the Office Manager, the Receptionist's primary duties are to ensure there is always presence at the front desk to warmly greet all business' visitors and provide the highest quality of customer service. When guests arrive be courteous, answer basic questions regarding the business, as well as provide...
-
Dental Receptionist
2 weeks ago
London, ON NA H, Canada Loubani Health Facility Full timeWe are seeking a highly organized and detail-oriented individual to join our team as a Dental Receptionist. As the first point of contact for our dental office, you will play a crucial role in providing exceptional customer service and ensuring the smooth operation of our front desk. If you have 5 years experience working in a dental office with Tracker...
-
Dental Receptionist
7 days ago
North Vancouver, BC VM H, Canada Theory and Essence Full timeJob OverviewWe are seeking a professional and organized Dental Receptionist to join our dental practice. The ideal candidate will serve as the first point of contact for patients, managing front desk operations with efficiency and a friendly demeanor. This role requires strong administrative skills, familiarity with dental software, and the ability to handle...
-
Dental Receptionist
1 week ago
Calgary, AB TG H, Canada Myles K.D.L. Cheung Professional Corporation Full timeDental Receptionist (Cantonese-Speaking Preferred)Job SummaryWe are seeking a professional and organized Dental Receptionist to join our dental practice. The ideal candidate will serve as the first point of contact for patients, manage appointment scheduling, and handle administrative tasks efficiently. This role requires excellent communication skills,...
-
Receptionist - Brossard
7 days ago
Longueuil, Canada MNP Full timeMake an impact with our Administration team as a Receptionist. This diverse team of professionals directly contributes to the success of the firm by supporting internal and external clients. As a trusted advisor, you’ll ensure the efficient and effective operation of our business. MNP is proudly Canadian. Providing business strategies and solutions, we...
-
Receptionist
1 day ago
Brossard, QC JX A, Canada -6a02-4c31-9dd9-46210f13116d Full timeOverviewWe are seeking a professional and organized Receptionist to join our team. The ideal candidate will serve as the first point of contact for visitors and callers, providing exceptional customer service and administrative support. This role requires strong communication skills, proficiency with office technology, and the ability to manage multiple...
