Business Solutions Lead

Job Description
OTT Pay Inc. is an established, fully funded fintech company focused on delivering streamlined financial payment solutions. With a strategic focus on both acquiring and issuing business, we are developing a mobile-first platform that offers a wide range of financial services, loyalty programs, and innovative products, including credit cards, payment solutions, e-commerce, gift cards, and more. We are a results-driven, forward-thinking organization that values goal orientation and continuous improvement.

At OTT Pay, you will find abundant opportunities for professional growth, working alongside a talented and diverse team from various industries. Our collaborative and innovative environment fosters learning and development, empowering you to excel and make a tangible impact. This is a unique chance to join a company dedicated to reshaping financial solutions for the future.

We are seeking a highly experienced Business Solutions Lead to drive pre-sales solution design, manage enterprise onboarding projects, and support technical implementation success. This role plays a critical part in ensuring that enterprise merchants seamlessly integrate with OTT Pay's payment systems while receiving outstanding technical and project support throughout their lifecycle.

What's In It For You

• Competitive salary depending on experience, plus performance bonus
• Extended Health, Dental, and Vision Benefits
• Life and Disability Insurance
• Generous Vacation Leave
• Centrally located modern and spacious offices close to Eglinton and Leslie
• Free use of onsite Gym and Sports Facilities, and regular Company Social Events
• Learning and Professional Development Support
• Tremendous opportunities for Growth and Development

How You Will Contribute

• Participate in pre-sales discussions to understand client requirements and translate them into actionable integration plans.
• Support the creation of technical solution documents, integration guides, workflow diagrams, and design documentation for enterprise clients.
• Coordinate implementation activities, including integration timelines, testing schedules, go-live plans, and post-launch validation.
• Serve as the primary implementation contact for merchants, guiding them through API integration, onboarding, and operational readiness.
• Collaborate closely with internal teams—including Product, Engineering, Operations, and Compliance—to ensure smooth execution of enterprise onboarding.
• Track project progress, resolve issues, escalate risks, and ensure all deliverables meet quality standards.
• Provide ongoing support for merchants during early production stages, ensuring technical issues are addressed promptly and thoroughly.

What You Bring To The Table

• Bachelor's degree required, preferably in Science, Technology, Engineering, or Computer-related fields.
• 10+ years of experience in payment solutions consulting, integration management, or technical project management.
• Strong understanding of payment systems, financial technologies, and API-based integrations.
• Exceptional communication skills, with the ability to work cross-functionally across technical and non-technical teams.
• Excellent project management skills, with the ability to manage multiple enterprise onboarding projects in a fast-paced environment.
• This role requires working from the office.

Office Location: 1123 Leslie Street, North York

Schedule: Mon – Fri, 9:00am to 5:30pm

OTT Financial Group is committed to fostering an inclusive and accessible environment where all employees feel valued and respected, and where every employee can realize their potential. We are committed to providing reasonable accommodation, if required, and will work with you to meet your needs. We appreciate all applicants for their interest; however, only those candidates selected for an interview will be contacted.