Content Designer

2 weeks ago

Toronto, Ontario, Canada Insight Global Full time

Required Skills & Experience


• 3+ years of experience in Content Design


• Figma


• Agile experience, specifically working with technical stakeholders


• Strong sense of collaboration with various stakeholder groups and ability to adapt to various working style


• Strong communicator, dependable, and a go-getter who can work with stakeholders to drive clarity about user needs and business objectives, advance our design practice, and advocates for the user

Nice to Have Skills & Experience


• Wealth product experience


• Journey mapping experience


• Experience working in a sprint team


• Educational content experience (ie. Appcues)


• Bilingual French

Job Description

We are seeking a dedicated and innovative Content Designer to join a Big 5 banking client. In this role, you will be instrumental in creating engaging and intuitive customer experiences for web and platform. You will collaborate closely with various product partners, designers, researchers and other content designers to ensure the delivery of clear and accessible content. The ideal candidate is expected to have excellent organizational and stakeholder management skills.

Responsibilities:


• Collaborate with product managers, designers, researchers, and developers to craft clear, concise, and user-centered content for an investment platform.


• Write and structure content for digital experiences, including UI copy, error messages, onboarding flows, and help content, ensuring clarity and accessibility.


• Apply content design principles and plain language standards to create intuitive experiences that meet WCAG accessibility guidelines.


• Partner with UX Researchers to validate content through usability testing and incorporate insights into iterative improvements.


• Participate in design and content sprints, contributing to ideation sessions and ensuring content aligns with design system standards.


• Maintain and update content within design systems and documentation tools (e.g., Figma, Zeroheight), ensuring consistency across multiple portfolios.


• Manage content governance processes, including version control, backlog prioritization, and stakeholder approvals.


• Advocate for content best practices and user-centered design across teams, providing guidance and training where needed.


• Collaborate on localization and tone-of-voice guidelines to ensure content resonates with diverse audiences.


• Track and measure content performance using analytics and feedback loops to inform continuous improvement.

Exact compensation may vary based on several factors, including skills, experience, and education.

Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as short-term and long-term disability, life insurance and AD&D. Employees will also have access to a registered retirement savings account with employer matching. Employees in this role are also entitled to sick leave and/or other paid time off as provided by applicable law. If you are interested in this assignment and operate as an independent contractor, please reach out to us for more details.

  • Content Designer

    1 week ago

    Toronto, Ontario, Canada Creative Niche Full time

    We're Hiring: Content Designer12-Month+ Contract | Toronto | 4 Days In-Office | 1 Day RemoteThe OpportunityWant to turn complex banking into simple, delightful experiences? Join a team redefining digital products for thousands of clients. As a Content Designer, your words will guide, inform, and delight—making every interaction feel intuitive and...

  • Content Designer

    5 days ago

    Toronto, Ontario, Canada Raise Full time

    Title: Technical content designDuration: 6 MonthsLocation: Toronto, ONMust have skills:Strong background in technical content design / Technical writing, specifically within B2B and Business Banking product-build environments.Experience working in highly regulated industries, with the ability to quickly absorb and translate complex business and regulatory...

  • Content Designer

    5 days ago

    Toronto, Ontario, Canada Creative Circle Full time

    Our FI client is looking for a Content Designer/ UX Copywriter to join their team. This will be for 6+ months, 40 hours per week and onsite 4x per week downtown.Key Responsibilities:Write and structure content for digital experiences, including web and mobile interfaces.Collaborate with UX designers and product teams to create content that supports usability...

  • Content Designer

    1 week ago

    Toronto, Ontario, Canada FP Inc. Full time

    Content DesignerLocation: Hybrid | 4 days in office | Downtown, TorontoDuration: 12 months | Strong likelihood for an extension, or conversion to full-timeDaily Responsibilities:This designer is responsible for the Content Design of the work across the core banking aspects of the Business Banking Journey, including a focus on multiple payment methods, and...

  • Content Designer

    2 weeks ago

    Toronto, Ontario, Canada Big Viking Games Full time

    Important: This is a 8-month contract role for Ontario-based independent contractors only. Contractors are responsible for managing their own taxes, CPP contributions, and any other statutory obligations. Location & Hours: This is a hybrid position with in-person collaboration required at our Toronto office (Queens Quay West) a minimum of three (3) days per...

  • Content Designer 206392

    5 days ago

    Toronto, Ontario, Canada Aquent Full time

    Join a forward-thinking financial institution that's redefining digital experiences and setting new industry standards We're on a mission to lead with exceptional digital products, driven by strategic thinking, robust research, innovative design principles, and cutting-edge technical advancements. We're looking for exceptional digital professionals, like...

  • Brand Content Designer

    2 weeks ago

    Toronto, Ontario, Canada UNICEF Canada Full time

    Impact Starts atUNICEF CanadaJOIN OUR TEAM AS BRAND CONTENT DESIGNERAre you a versatile visual storyteller who can translate ideas into impactful content across formats in a fast-paced, purpose-driven environment?Consider joiningUNICEF Canada–one of Canada's most respected and historic charities – andbe part of a high-impact, mission-driven teamworking...

  • Senior UX Content Designer

    2 weeks ago

    Toronto, Ontario, Canada Releady Full time

    OVERVIEWWe're looking for a UX Content Writer / Strategist to help shape user experiences through thoughtful, human-centered content design. You'll play a key role in crafting product copy, UX flows, microcopy, and content frameworks across complex digital platforms used by millions.This is a collaborative, high-impact role embedded within a cross-functional...

  • Staff Content Designer CONSUMER

    1 week ago

    Toronto, Ontario, Canada HelloFresh Full time

    S'more about the teamAs a Staff Content Designer on our team at HelloFresh, you'll be instrumental in creating customer-centered experiences that convert prospects into loyal customers. You'll work closely with cross-functional teams—Product, Design, Engineering, and Data—to drive initiatives within the activation and conversion funnels. This role...

  • Content Designer II, Financial Services

    1 week ago

    Toronto, Ontario, Canada Lightspeed Commerce Full time

    Hi there Thanks for stopping by Are you actively looking for a new opportunity? Or just checking the market? Well… you might just be in the right placeWe're looking for aContent Designer II[Financial Services]to join ourContent Designteam. As a Content Designer II at Lightspeed, you'll craft clear, consistent, and user-centered content that helps our users...