Content Designer
2 days ago
Title: Technical content design
Duration: 6 Months
Location: Toronto, ON
Must have skills:
Strong background in technical content design / Technical writing, specifically within B2B and Business Banking product-build environments.
Experience working in highly regulated industries, with the ability to quickly absorb and translate complex business and regulatory requirements.
Proven ability to operate in fast-paced, shifting-priority environments while maintaining accuracy and clarity.
Expertise in information design and content hierarchy, with a focus on technical product documentation rather than marketing or sales content.
Demonstrated experience in facilitation, stakeholder management, ideation, and cross-functional collaboration.
Portfolio must showcase technical writing samples, not marketing/SEO content - preferably examples involving complex, regulatory language in B2B settings, ideally from financial institutions.
Strong organization skill and attention to detail is critical.
Nice to have skills:
Experience using Confluence for content management.
Jira for tracking stories and workflows.
Figma for flows and mock-ups; experience with Mural, PowerPoint, and Keynote is an asset.
Broader product design experience
Experience using journey maps and story boards as a design tool for telling the story of the experience we hope to create.
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