Marketing Operations Manager

Who we are

Samsara (NYSE: IOT) is the pioneer of the Connected Operations Cloud, which is a platform that enables organizations that depend on physical operations to harness Internet of Things (IoT) data to develop actionable insights and improve their operations. At Samsara, we are helping improve the safety, efficiency and sustainability of the physical operations that power our global economy. Representing more than 40% of global GDP, these industries are the infrastructure of our planet, including agriculture, construction, field services, transportation, and manufacturing — and we are excited to help digitally transform their operations at scale.

Working at Samsara means you'll help define the future of physical operations and be on a team that's shaping an exciting array of product solutions, including Video-Based Safety, Vehicle Telematics, Apps and Driver Workflows, Equipment Monitoring, and Site Visibility. As part of a recently public company, you'll have the autonomy and support to make an impact as we build for the long term.

About the role:

Join the Marketing Operations team and help Samsara expand its system and intelligence capabilities. This vital role on Samsara's Marketing Operations team is responsible for a portion of our MarTech portfolio management, administration of core solutions, building AI-forward systems, and evolving our processes to automate at scale. As we continue to grow and diversify our go-to-market strategy, this role will ensure Samsara Marketing team is setup with:

• A leading edge technology stack to provide a delightful experience to internal and external customers.
• An AI-forward system model unlocking new capabilities for efficient and automated programs at scale.
• An Ops partner who enjoys collaborating across Marketing teams to streamline and optimize processes.

We are creating a sustainable technology, data and operational blueprint for a world class scaled go-to-market team. We are passionate about data driving decisions and automation enabling us to spend more time listening to our customers. Our team promotes an agile, collaborative, supportive environment where diverse thinking, innovative design, and experimentation is welcomed and encouraged.

This is a remote position open to candidates residing in Canada. Relocation assistance will not be provided for this role.

You should apply if:

• You want to impact the industries that run our world: Your efforts will result in real-world impact—helping to keep the lights on, get food into grocery stores, reduce emissions, and most importantly, ensure workers return home safely.
• You are the architect of your own career: If you put in the work, this role won't be your last at Samsara. We set up our employees for success and have built a culture that encourages rapid career development, countless opportunities to experiment and master your craft in a hyper growth environment.
• You're energized by our opportunity: The vision we have to digitize large sectors of the global economy requires your full focus and best efforts to bring forth creative, ambitious ideas for our customers.
• You want to be with the best: At Samsara, we win together, celebrate together and support each other. You will be surrounded by a high-calibre team that will encourage you to do your best.

In this role, you will:

• Utilize expertise in MarTech system architecture, including administration, configuration, and integration management of enterprise-level platforms (e.g., Salesforce, MAP, CDP, CMS, DAM).
• Apply hands-on experience integrating, deploying, or utilizing AI/ML models within a live marketing environment to solve business problems.
• Conduct deep technical assessments of new and emerging AI-powered MarTech solutions, leading Proofs of Concept (POCs), build v. buy analysis and providing technical recommendation for adoption.
• Design and generate no-code or low-code applications to bridge system gaps, enhance functionality, and improve operational efficiency.
• Communicate complex technical concepts and architectural designs to non-technical stakeholders.
• Partner closely with marketers, finance, IT, procurement, rev ops, and cross-functional teams to enable efficient delivery of Marketing technology priorities in support pipeline targets.
• Stay connected to MarTech news, best practices, and industry updates ensuring Samsara evaluates and adopts technology that meets our needs and presents a unique advantage.

Minimum requirements for the role:

• 5+ years of experience in Marketing Operations or similar (e.g. GTM engineer).
• Strong internal communication with proven ability to work cross-functionally with stakeholders, including Marketing, Finance, IT, and other cross-functional leaders.
• Experience managing the software procurement processes from initial problem scoping through vendor evaluation, selection, implementation, and ongoing management phases.
• Experience developing custom solutions or integrations across 3rd party tech to unlock a new capability or dramatically improve a process.
• Strong technical orientation - excited about developing system architecture and working closely with technical partners internally and on vendor teams.
• Strong business acumen, analytical and problem-solving skills.
• Bachelor's degree or Technical degree (or relevant work experience).

An ideal candidate also has:

• Experience with the following technologies: Salesforce, Marketo, Iterable, Contentful, Zoom, Webflow, Databricks, Tableau, 6sense, ReachDesk.
• Experience working closely with Engineering teams building & maintaining custom infrastructure.
• Proficiency in coding languages (e.g., Python, SQL, API integration, HTML, CSS, or JavaScript).

At Samsara, we welcome everyone regardless of their background. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, gender, gender identity, sexual orientation, protected veteran status, disability, age, and other characteristics protected by law. We depend on the unique approaches of our team members to help us solve complex problems and want to ensure that Samsara is a place where people from all backgrounds can make an impact.

Benefits

Full time employees receive a competitive total compensation package along with employee-led remote and flexible working, health benefits, and much, much more. Take a look at our Benefits site to learn more.

Accommodations

Samsara is an inclusive work environment, and we are committed to ensuring equal opportunity in employment for qualified persons with disabilities. Please email or click here if you require any reasonable accommodations throughout the recruiting process.

Flexible Working

At Samsara, we embrace a flexible working model that caters to the diverse needs of our teams. Our offices are open for those who prefer to work in-person and we also support remote work where it aligns with our operational requirements. For certain positions, being close to one of our offices or within a specific geographic area is important to facilitate collaboration, access to resources, or alignment with our service regions. In these cases, the job description will clearly indicate any working location requirements. Our goal is to ensure that all members of our team can contribute effectively, whether they are working on-site, in a hybrid model, or fully remotely. All offers of employment are contingent upon an individual's ability to secure and maintain the legal right to work at the company and in the specified work location, if applicable.

Fraudulent Employment Offers

Samsara is aware of scams involving fake job interviews and offers. Please know we do not charge fees to applicants at any stage of the hiring process. Official communication about your application will only come from emails ending in '' or '@us-greenhouse-'. For more information regarding fraudulent employment offers, please visit our blog post here.