Parts Advisor

Are you detail-oriented? Do you enjoy understanding all of the little intricate parts that make up the vehicle whole? Then you might be a great fit for a Parts Advisor position

Humberview Volkswagen is currently looking for a Parts Advisor to add to their team in Etobicoke.

The Parts Advisor is responsible for providing exceptional customer service, selling, ordering and stocking parts for the dealership.

The Parts Advisor will also advise customers on other available services and build lasting relationships.

Humberview Volkswagen is a proud member of The Humberview Group - one of Ontario's leading automotive dealer groups and winner of Canada's Best Managed Companies program for 2024. As automotive specialists, we represent 5000 vehicles. 20 Stores. 18 Brands. And 1 Promise: Serving you better, each and everyday.

Please note, this position is open only to individuals who are legally entitled to work in Canada at the time of application and in the future. The Humberview Group does not provide sponsorship for work permits or immigration support.

Pay: Base salary plus monthly performance bonus; ranging from $42,000 to $60,000 a year.

Why Join HG:

Career Growth: Unlock opportunities for advancement within our organization.

Rewards Program: Enjoy bonuses and incentives, including a referral bonus of up to $2,000.

Comprehensive Benefits: Competitive compensation with health, dental, travel, and life insurance, RRSP match and an Employee Assistance Program (EAP).

Excellence Recognition: Proudly awarded as one of Canada's Best Managed Companies in 2024.

Established Legacy: With over 60 years of service, our loyal customer base forms the foundation of our success.

Mentorship: Receive training and support from our leadership team.

Exclusive Perks: Access Team Member pricing on vehicles, services, and accessories, plus discounts on brands and gym memberships.

Social Engagement: Engage in social events like sporting gatherings and BBQs.

Work-Life Balance: No Sunday or holiday work plus long weekends off all summer-long for more time with family.

And much more for you to discover

Job Duties:

Greets all customers promptly on the telephone.

Sells parts through the shop, by phone, over the counter to customers and telemarketing to customers.

Assists walk-in and wholesale customers with the selection of parts, and informs customers about the product line.

Provides price quotes and other related parts information via the telephone.

Determines availability on items and submit orders.

Prepares orders daily for shipment, delivery or pick-up.

Retrieves parts purchased from stock.

Issues credit for parts returned.

Assists with shipping/receiving when necessary.

Performs other duties as assigned by Parts Manager.

What We Look For:

Previous dealership experience is strongly preferred.

Excellent customer service skills.

Ability to learn and utilize electronic parts catalogues.

Ability to manage multiple priorities using good organizational and time management skills.

Ability to lift 50 lbs.

Previous experience working with a German manufacturer is an asset.

Strong communication skills.

At The Humberview Group, finding great people who are enthusiastic and driven is most important. At HG, we can provide you with the skills and knowledge you need to be successful. Our team leaders take great pride in mentoring which ensures we are investing in great people for the long term.

Having a great corporate culture with team members who share our values is what makes us stand out

We are an equal opportunity employer and welcome applications from all candidates, including persons with disabilities. Accommodations are available upon request for candidates taking part in any stage of the selection process. We thank all candidates, but only those selected for an interview will be contacted.

Work Location: In person