Processing Clerk 2

1 week ago

Lacombe, Alberta, Canada Agriculture Financial Services Corporation Full time


At AFSC, we care about each other, about Alberta and about agriculture. PEOPLE ARE OUR FOUNDATION. We want to work with talented people from a wide range of backgrounds. We strive to create a psychologically safe environment where we can all be ourselves and perform to the best of our abilities. CLIENTS ARE OUR FOCUS. The perseverance and hard work we see from our clients inspires us to show that same work ethic in everything that we do. EXCELLENCE IS OUR ASPIRATION. We are innovative, knowledgeable, and diverse and love what Albertan agriculture produces for people around the world. Working together, we grow and sustain the agriculture industry in Alberta.

Posting will close January 12, 2026.

This position is required to work in the Lacombe branch office. 

 
However, periodically may be asked to work in other AFSC branches. Travel in these circumstances will be reimbursed according to AFSC's Employee and Board of Directors Expense Policy.

Summary:

The Processing Clerk II plays an important role in supporting AFSC's Insurance and Income Stabilization programs by accurately setting up, maintaining, and processing client files in a computerized environment. Working under guidance, this role ensures timely, accurate data entry and verification while contributing to a positive client experience.

What will your growth opportunities look like in this role?

In this role, you'll gain hands-on experience across multiple AFSC programs, including Insurance, AgriStability, AgriRecovery, WLPIP, Lending, and other ad hoc initiatives. You'll develop strong technical processing skills, deepen your understanding of agricultural programs and business rules, and build relationships with Branch Delivery Teams—creating opportunities for continued learning, skill development, and internal career mobility within AFSC.

What will you be responsible for?


• Processing, reviewing, and verifying applications, claims, and client information for Insurance, Income Stabilization, and related AFSC programs

• Setting up, maintaining, and updating client files to ensure accuracy, completeness, and accessibility

• Receiving, sorting, and managing paper and electronic correspondence across multiple systems and queues (e.g., Envoy, OMNI, Adjuster Mobility, Connect)

• Extracting, entering, and compiling data into spreadsheets and standard formats, and recording statistics as required

• Responding to internal and external client inquiries with professionalism and courtesy

• Researching business history and confirming contractual information to support program eligibility decisions

What are we looking for from you?


• High school diploma with a minimum of two years of related administrative or processing experience

• Strong attention to detail with the ability to accurately process and verify information

• Ability to plan, prioritize, and manage work effectively in a seasonal, deadline-driven environment

• Strong communication and relationship-building skills to work collaboratively with colleagues and clients

• Comfort using standard office equipment and software, with the ability to learn AFSC systems and processes

• An open, friendly, and client-focused approach with a commitment to accountability and quality work

What else is in it for you?


• Comprehensive benefits (including health, dental, vision, and prescription drug coverage) starting on your first day

• Flex credits to support your health, wellness, or retirement savings

• Participation in a defined benefit pension plan (PSPP)

• Flexible work arrangements and opportunities for hybrid work, where operationally feasible

• Winter Holiday closure

• Generous vacation and special leave days

• A supportive, values-driven culture focused on wellness, recognition, and continuous improvement

About AFSC

For over 80 years Agriculture Financial Services (AFSC) has provided Alberta's agricultural producers and agribusinesses with loans, crop insurance and farm income disaster assistance. At AFSC, we're proud of the work we do to help build a strong, growing and diversified agriculture and agri-food industry in Alberta.  Many AFSC team members are also producers and know first-hand the challenges and rewards Alberta producers face.

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