Risk Management Specialist

Our employees are at the heart of everything we do. Together, we help people, businesses, and society prosper in good times and be resilient in bad times.

Our employee promise represents Intact's commitment to you in exchange for living our Values, striving to do your best work, being open to change and investing in your career. In return, we promise to provide support, opportunities and performance-led financial rewards at a workplace where you can shape the future, win as a team and grow with us.

About the role

We're looking for a Specialist, Operational Risk Management (ORM) to join our growing team

As a Specialist (ORM), you will support the Manager and Director, Operational Risk, to build effective business partner relationships as it relates to ORM with a focus on Third Party Risk Management (TPRM). You will provide consultation, review and independent challenge to ensure operational risks are identified and sufficiently mitigated through a prudent and methodological approach. This position requires an innovative insurance professional with a high degree of initiative, flexibility and tenacity.

What you'll do here:

• Contribute to the operational risk management program and enhancement of its maturity while ensuring the use of tools and technologies that maximize efficiency.
• Support business units in the identification, assessment, monitoring, and mitigation of their operational risks.
• Review and challenge of risk management activities in an effective manner.
• Coordinate, support, and challenge risk & control assessments.
• Ensure proper incident management and resolution, including any lessons learned through further analysis.
• Assist in the maintenance of our operational risk policies and operational risk appetite framework.
• Advise on potential changes to processes and suggest any further mitigating action.
• Ensure coordination between the lines of defense related to operational risks and promote appropriate information sharing across and within.
• Assist in the development and implementation of analytics and risk reporting capability.
• Engage stakeholders to promote a strong risk culture and ensure proper training and support on operational risk processes and tools.
• Assist in the operational risk reporting cycle and operation of the quarterly Compliance and Operational Risk Committee.

What you bring to the table:

• Minimum 3 years experience in operational risk management as part of the second line of defense – is required, or combinations of experience in risk management, compliance, internal/external audit, control development or testing etc. may be considered.
• Strong professional business acumen and knowledge of principles, techniques, current trends, best practices, regulations, policies, and programs related to risk management – is required.
• Knowledge of insurance operations and related risks and opportunities.
• A commitment to lifelong learning and high performance fueling your ability to make an impact.
• A solutions-oriented mindset, with critical thinking and professional judgement proficiency and strong aptitude for decision making.
• Collaboration, influencing, conflict resolution and stakeholder relationship building skills.
• Proven written communication skills.
• Confidence interacting with senior management and understanding of / experience working within the three lines of defense model.
• High level of engagement, authenticity, and accountability.
• Bilingual (English and French) considered an asset.

What we offer

Our hybrid work model provides the balance between working from home and enjoying meaningful in-person interactions.

Working here means you'll be empowered to be and do your best every day. Here is some of what you can expect as a permanent member of our team:

• A financial rewards program that recognizes your success
• An industry leading Employee Share Purchase Plan; we match 50% of net shares purchased
• An extensive flex pension and benefits package, with access to virtual healthcare
• Flexible work arrangements
• Possibility to purchase up to 5 extra days off per year
• An annual wellness account that promotes an active and healthy lifestyle
• Access to tools and resources to support physical and mental health, embracing change and connecting with colleagues
• A dynamic workplace learning ecosystem complete with learning journeys, interactive online content, and inspiring programs
• Inclusive employee-led networks to educate, inspire, amplify voices, build relationships and provide development opportunities
• Inspiring leaders and colleagues who will lift you up and help you grow
• A Community Impact program, because what you care about is a part of what makes you different. And how you contribute to your community should be just as unique.

We are an equal opportunity employer

At Intact, our Value of respect is founded on seeing diversity as a strength. We strive to create an accessible workplace where employees feel valued, included and encouraged to share their unique perspectives.

We encourage applications from individuals who are members of equity-deserving groups, including but not limited to women, Indigenous peoples, persons with disabilities, Black people, and members of the 2SLGBTQI+ community.

As part of Intact's commitment to reconciliation, we acknowledge that we work, meet and travel across the land currently called Canada, originally inhabited by First Nations, Metis and Inuit people. This history extends through many centuries and continues to evolve today.

We have policies to ensure equal access and participation for people with disabilities, including providing workplace adjustments (accommodations). A copy of applicable policies is available on request.

If we can provide a specific adjustment to make the recruitment process more accessible for you, please let us know when we reach out about a job opportunity. We'll work with you to meet your needs.

Learn more about our recruitment process and your candidate journey here.

If you are an employee of Intact or belairdirect, please apply for this role on Internal Career Site.