Host/Hostess
2 weeks ago
Company Overview
Milano Global operates in the hospitality industry, focusing on providing exceptional service to clients and customers. Their mission emphasizes respect, dignity, and gratitude towards those they serve.
Summary
We are seeking a dedicated Host/Host to join our team at Milano Global in Canada. This role is vital in ensuring that our guests receive a warm welcome and exceptional service, aligning with our mission of treating every client with respect and dignity.
Responsibilities
- Greet guests warmly upon arrival and provide them with a positive first impression.
- Manage reservations and seating arrangements efficiently.
- Assist guests with menu inquiries and provide recommendations.
- Ensure that the dining area is clean and organized.
- Collaborate with the serving staff to ensure smooth operations.
- Handle guest complaints or concerns professionally.
- Maintain knowledge of menu items and specials to enhance guest experience.
- Uphold Milano Global's standards of hospitality at all times.
Qualifications * Proven experience in guest services or hospitality roles.
- Strong communication skills with an emphasis on customer service.
- Ability to work in a fast-paced environment while maintaining attention to detail.
- Familiarity with restaurant operations and POS systems is preferred.
- A positive attitude and a passion for providing excellent service.
Call-To-ActionIf you are ready to make a difference in the hospitality industry and be part of a team that values excellence, we invite you to apply today
Job Types: Full-time, Part-time
Pay: $17.85-$20.00 per hour
Expected hours: No more than 40 per week
Benefits:
- Store discount
Application question(s):
- Please write your full availability for this job for the next 90 days. Any planned vacations and leaves.
Experience:
- Serving: 1 year (preferred)
Licence/Certification:
- Serving It Right (preferred)
Work Location: In person
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