Fulfilment Intergration Manager

WHO YOU ARE

• University degree in Economics, Logistics, Supply Chain Management, or equivalent. Alternatively, relevant experience with a strong track record in logistics, commercial operations, or supply chain management.

• 5 + years of experience in a leadership—preferably within distribution, retail, or logistics—with a demonstrated ability to deliver strategic results and foster people development.

• Proven ability to lead, inspire, and engage teams in dynamic and evolving environments.

• Skilled in balancing operational efficiency with commercial profitability.

• Strong strategic and analytical capabilities with a deep understanding of budgeting, cost control, and key performance indicators.

• Able to plan, monitor, and steer business activities over multi-year horizons.

• Experienced in working through others by setting clear priorities, delegating responsibilities effectively, and providing open, constructive feedback.

• Skilled in applying tactical and operational thinking to implement action plans, provide clear direction, and ensure consistent follow-up on goals.

YOUR RESPONSIBILITIES

• Accountable for the execution of commercial activation, range changes, and operational forecasting within the unit to ensure alignment with business goals.

• Responsible for monitoring and securing correct range management and ensuring high stock accuracy across the unit.

• Accountable for the implementation of all systems related to inventory and stock management, ensuring accurate results and data integrity

• Proactively work to reduce avoidable stock, ensuring healthy capacity utilization, low costs, and optimal stock structure.

• Lead the implementation of the Unit Fulfilment Solution (IT) and drive continuous process improvement to support operational excellence, productivity, and efficiency.

• Collaborate with relevant stakeholders to implement and optimize IT solutions that enhance fulfilment operations, system integration, and data-driven decision-making.

• Lead, coach, develop, and inspire a high-performing Fulfilment Integration team. Foster a culture of performance, flexibility, inclusion, and well-being, while supporting competence development and succession planning.

• Leading Leaders and a team of specialists, ensuring clear accountability, high-quality outcomes, and continuous development.

• Support the Fulfilment Operations team and the steering group by ensuring seamless integration and alignment of fulfilment processes with operational needs.

• Support day-to-day operations and implement solutions that drive efficiency, accuracy, and continuous improvement across fulfilment processes.

ABOUT THIS WORK AREA

We're the team behind the scenes that make the IKEA products available to the many people. As a diverse mix of co-workers we use our supply process expertise to balance range and space capacity with forecasting and ordering to provide customers with high availability while minimizing costs. If you've wonder who's responsible for finding effective and efficient ways of picking up the products for our customers, that's us. We're passionate about working together to improve the customer experience at IKEA

Why will you love us

Here at IKEA, we want to ensure that we are creating a better everyday life for the many people, including our co-workers. We also believe that a job should be so much more than a job. That's why we focus on having an inclusive work environment where we celebrate your uniqueness, live our values, and ensure that we walk the talk when it comes to co-worker development. In addition, we offer a comprehensive Total Rewards package to all co-workers including:

• Wellness days (in addition to your vacation days)

• Extended health, dental, and vision coverage (for you and your family)

• RRSP with IKEA contribution matching options

• Eligibility for our annual IKEA bonus incentive plan

• Flexible spending account

• Life insurance

• Merchandise and restaurant discounts (plus free drinks and different healthy meal options in the co-worker restaurant, where available)

• Parental leave

• Bereavement leave

• Employee assistance program (that helps you support your mental, physical, and financial wellbeing)

In the IKEA world, this position is officially referred to as Fulfilment Intergration Manager

***Please note : IKEA's Customer Distribution Centre (CDC) in Mississauga will be relocating to Hamilton in Fall 2027.

The starting rate/ salary for this position is CAD