Manager - Asset Protection Global Fulfillment

who we are

lululemon is an innovative performance apparel company for yoga, running, training, and other athletic pursuits. Setting the bar in technical fabrics and functional design, we create transformational products and experiences that support people in moving, growing, connecting, and being well. We owe our success to our innovative product, emphasis on stores, commitment to our people, and the incredible connections we make in every community we're in. As a company, we focus on creating positive change to build a healthier, thriving future. In particular, that includes creating an equitable, inclusive and growth-focused environment for our people.

who we are

lululemon is an innovative performance apparel company for yoga, running, training, and other athletic pursuits. Setting the bar in technical fabrics and functional design, we create transformational products and experiences that support people in moving, growing, connecting, and being well. We owe our success to our innovative product, emphasis on stores, commitment to our people, and the incredible connections we make in every community we're in. As a company, we focus on creating positive change to build a healthier, thriving future. In particular, that includes creating an equitable, inclusive and growth-focused environment for our people.

about this team

Global Fulfillment Asset Protection serves as a strategic partner in safeguarding the organization's people, assets, and operations across international geographies. This team oversees the safety and risk management initiatives across multiple Distribution Centers while directing enterprise-wide strategies to prevent shrink, ensure regulatory compliance, and enhance supply chain resilience. This role is accountable for security operations across our East Coast network, including three Distribution Centers in Toronto and one in Columbus, OH.

core responsibilities

• Manage and develop a high-performing security team including Site Managers, Supervisors and Guards across dual campuses, providing direct coaching and performance management to ensure consistent execution of Global Fulfillment Asset Protection standard operating procedures, alignment to lululemon culture values, and growth of people leadership capabilities.
• Drive supply chain-wide strategies to mitigate inventory loss and operational risk across global fulfillment operations.
• Coach the Site Managers on how to lead root cause analysis, data-driven investigations, and the design of proactive loss prevention programs to reduce shrink and protect brand integrity.
• Drive the strategic deployment and governance of physical security infrastructure—including access control, video surveillance, alarm response, and incident management systems—to safeguard people, product, and property across facilities.
• Champion risk identification and mitigation through site-level assessments and executive partnership with operations leadership, ensuring scalable solutions that address facility vulnerabilities and evolving threat landscapes.
• Provide leadership oversight to critical incident response and post-incident recovery, including high-risk events such as theft, workplace violence, and regulatory breaches, ensuring thorough investigation, documentation, and resolution in collaboration with internal and external stakeholders.
• Lead East Coast DC's to establish a culture of safety and security through targeted education and training programs for frontline employees and leadership, embedding asset protection principles and emergency preparedness into daily operations.
• Partner cross-functionally with P&C, Legal, and external agencies (including law enforcement and regulatory bodies) to support high-integrity investigations, audits, and compliance initiatives.
• Support business continuity and enterprise crisis response frameworks, aligning operational risk mitigation with broader organizational resilience goals.

qualifications

• Bachelor's degree in Criminal Justice, Security Management, Business Administration, or a related field is desired. Or equivalent work experience in security, loss prevention, or risk management will be considered in lieu of formal education
• Relevant experience working in supply chain/distribution centers.
• Relevant certifications such as Certified Protection Professional (CPP), Physical Security Professional (PSP), or Certified Supply Chain Professional (CSCP) desirable.
• Leadership & Team Management: Ability to lead, develop, and motivate multiple site teams across diverse locations.
• Risk Assessment & Mitigation: Expertise in identifying vulnerabilities and implementing effective loss prevention and safety strategies.
• Investigative Skills: Strong capability to conduct thorough investigations into theft, safety incidents, and policy violations.
• Communication & Collaboration: Excellent interpersonal skills to work cross-functionally with operations, HR, legal, and law enforcement.
• Analytical Thinking: Proficiency in analyzing shrink, incident data, and security trends to drive continuous improvement.
• Knowledge of Security Technologies: Familiarity with surveillance, access control, alarm systems, and related security infrastructure.
• Regulatory Compliance: Understanding of OSHA, DOT, and other relevant regulations impacting safety and security in distribution environments.
• Project Management: Ability to manage multiple initiatives, budgets, and resources effectively across a regional footprint.

must haves

• Acknowledge the presence of choice in every moment and take personal responsibility for your life.
• Possess an entrepreneurial spirit and continuously innovate to achieve great results.
• Communicate with honesty and kindness and create the space for others to do the same.
• Lead with courage, knowing the possibility of greatness is bigger than the fear of failure.
• Foster connection by putting people first and building trusting relationships.
• Integrate fun and joy as a way of being and working, aka doesn't take yourself too seriously.

additional notes

Authorization to work in Canada is required for this role.

compensation and benefits package

lululemon's compensation offerings are grounded in a pay-for-performance philosophy that recognizes exceptional individual and team performance. The typical hiring range for this position is from $107,500-141,100 annually; the base pay offered is based on market location and may vary depending on job-related knowledge, skills, experience, and internal equity. As part of our total rewards offering, permanent employees in this position may be eligible for our competitive annual bonus program, subject to program eligibility requirements.

At lululemon, investing in our people is a top priority. We believe that when life works, work works. We strive to be the place where inclusive leaders come to develop and enable all to be well. Recognizing our teams for their performance and dedication, other components of our total rewards offerings include support of career development, wellbeing, and personal growth:

• Extended health and dental benefits, and mental health plans
• Paid time off
• Savings and retirement plan matching
• Generous employee discount
• Fitness & yoga classes
• Parenthood top-up
• Extensive catalog of development course offerings
• People networks, mentorship programs, and leadership series (to name a few)

Note: The incentive programs, benefits, and perks have certain eligibility requirements. The Company reserves the right to alter these incentive programs, benefits, and perks in whole or in part at any time without advance notice.

workplace arrangement

Hybrid

In-person collaboration and connection is important to our culture. Work is performed onsite, minimum 4 days per week.