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Inside Sales Representative

2 weeks ago

Edmonton, Alberta, Canada Framewerx Full time

All Applicants Must:

  • Complete culture index survey:

Application will NOT be considered without completion of this step.

Role Purpose

The Outside Sales Representative (OSR) is responsible for generating new business through proactive outreach, relationship building, and structured follow-through. This role is client-facing and revenue-focused, responsible for identifying qualified opportunities, conducting discovery, presenting solutions, and driving deals to close.

The OSR acts as a primary ambassador of Framewerx to the Alberta SMB market, representing our strategic value in plain business terms and aligning our offerings to client needs.

Please note this is a in-person position located at our office in Acheson, AB.

Key Responsibilities

  • New Business Development:
     Actively prospect and pursue leads through outbound methods, networking, referrals, and events.
  • Client Discovery:
     Meet with prospective clients to assess business and technical needs.
  • Sales Process Execution:
     Manage pipeline from discovery through proposal and closing, using established sales stages.
  • Proposal and Presentation:
     Deliver clear, value-based presentations that align offerings with business outcomes.
  • Collaboration:
     Work with vCIO, TAM, and Leadership teams to align opportunity development with client delivery standards.
  • CRM Management:
     Maintain complete and accurate opportunity records, forecasts, and contact notes in the CRM.
  • Pipeline Reporting:
     Communicate progress, probability, and blockers in weekly sales meetings.

Success Metrics

  • Qualified pipeline growth.
  • New customer acquisition.
  • Close ratio by stage.
  • Sales cycle length.
  • CRM data integrity.
  • Contribution to company revenue goals.

Qualifications

  • 3+ years in B2B field sales (ideally in IT services, SaaS, or consultative industries).
  • Demonstrated success in building and closing a personal pipeline.
  • Strong verbal and written communication skills.
  • Confidence presenting to business owners and executives.
  • Comfortable traveling to client sites regularly.
  • Familiarity with sales process tracking tools (e.g., HubSpot, Salesforce).

Cultural and Behavioral Expectations

  • High-energy, optimistic, and persuasive communicator.
  • Independent self-starter who thrives on activity and results.
  • Builds rapport quickly and energizes others.
  • Comfortable with change, variety, and shifting priorities.
  • Strong sense of urgency, resilient under pressure.
  • Not afraid to challenge objections or think creatively when blocked.
  • Motivated by outcomes and growth, not routine.