Key Administrator – Pearson Toronto Airport

7 days ago

Toronto ON ME K, Canada Indigo Park Canada Inc. Full time $30,000 - $50,000 per year

Join Indigo Park Canada – Leading the Parking Industry

At Indigo Park Canada, we don't just manage parking — we lead the industry. As Canada's #1 parking operator, we oversee 1,300+ locations nationwide, providing services that go far beyond parking. From on-street operations and digital mobility solutions to last-mile logistics and urban space optimization, we are transforming how cities move.

We are currently seeking a Part-Time Key Administrator to support our Valet Operations at Toronto Pearson International Airport. As a Key Administrator, you will play a central role in ensuring a smooth, efficient, and secure valet process. You will be responsible for managing vehicle keys, maintaining accurate records, and supporting both customers and the valet team. This position is essential to delivering excellent service and maintaining operational flow.

What Would You Be Doing?

  • Receive, label, and organize vehicle keys and corresponding tickets for valet and car care services
  • Enter vehicle information accurately into internal systems and maintain up-to-date tracking reports
  • Monitor and track vehicle movements to ensure full accountability
  • Retrieve keys promptly for outgoing vehicles and coordinate with Valet Attendants
  • Communicate operational updates with the team in person and over radio
  • Answer client phone calls and provide accurate, timely information
  • Assist with vehicle relocation during peak or coverage periods (as needed)
  • Maintain the key room in orderly, secure condition
  • Other administrative or operational duties as assigned
What Are the Working Conditions?
  • Primarily indoors in a small office environment within the parking structure
  • Must be able to work independently for long periods of time
  • Occasional outdoor exposure during vehicle relocation
  • Frequent standing, walking, bending, and light lifting (up to 20 lbs.)
  • Afternoon, evening, and weekend availability is required
  • Fast-paced, multitasking environment where accuracy is essential
What Are We Looking For?
  • Highly organized, reliable, and detail-oriented individual
  • Strong communication and customer service skills
  • Ability to multitask and remain calm under pressure
  • Comfortable using Microsoft Excel and Word; able to learn new systems quickly
  • Valid Ontario Class G driver's license with a clean driving record
  • Ability to drive automatic and manual transmission vehicles
What Will Set You Apart?
  • Previous experience in customer service, administration, or logistics (2+ years preferred)
  • Experience in a fast-paced environment such as hospitality, airports, or parking operations
  • Strong teamwork and problem-solving abilities
  • Bilingualism (English/French) is an asset
  • Ability to adapt quickly during busy periods or operational changes
Why You'll Love Working with Us
  • Be part of a diverse and supportive team
  • Work in a dynamic airport environment
  • Opportunities to take initiative and grow within Indigo
  • Steady part-time hours, ideal for individuals seeking flexibility
  • Hands-on role supporting essential, high-visibility operations

The composition of Indigo's workforce reflects a wide variety of ages, profiles, and roles. We maintain and promote this openness through a policy of equal opportunities and fight against all forms of discrimination in hiring and in work relationships. Applications from various groups are welcomed and encouraged. Every person has a right to equal treatment with respect to employment or discrimination. Accommodations are available on request in relation to materials or processes.

We thank all applicants for their interest in this position. However, due to the high volume of applicants, we will only be contacting candidates selected for an interview. No agency or applicant phone calls, please.

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