Senior Business Analyst

Where Greatness Grows
The greatest achievements in history are borne from the greatness within people – where human potential meets vision, and passion fuels evolution. Unlocking this potential is the most important thing we do at Bird.

As a leader in Canadian construction for over 100 years, the impact of our team is etched deeply within the core of our legacy. Beyond Bird, this impact is felt in the fundamental aspects of our everyday lives. From the critical infrastructure we depend on, to the energy and resources that keep us moving - we are powering our communities and shaping Canada's skylines coast-to-coast. Entrenched in the foundation of a culture built more than a century ago is an enduring quest to reimagine what is possible. Our impact is greater than ever, and we are looking for those who seek to redefine their story.

We are a dynamic team of over 5,000 with a range of professions, backgrounds, and areas of expertise. This breadth of diversity in people and opportunities is one of greatest aspects of building your career with Bird. Every trajectory looks different. At Bird, you hold the pen, and you write your story. As you unlock your potential, you are surrounded by a team that supports you every step of the way.

Be a part of our team, where we pride ourselves on the quality of our work and the way we treat each other and our partners. You will build a career and long-lasting relationships based on respect, collaboration, and a solution-focused mindset. Bird is a place where you will unlock your potential and achieve your goals.

Reporting to the Business Analyst Lead, the Senior Business Analyst is responsible for collaborating with Project Managers, engaging with business stakeholders and vendors, leading and facilitating solution design sessions, and recommending optimizations through the creation and improvement of business processes.

As a Senior Business Analyst, you will be tasked with understanding and supporting business needs, recommending changes to drive continuous improvement, implementing new solutions, and providing comprehensive support for various systems.

Working closely with our Project Managers, you will collaborate with cross-functional teams and vendors to evaluate the downstream impact of configuration decisions. You will assess processes and configuration options that define data structures and relationships, enabling the delivery of integrated, value-driven solutions that support business requirements.

Your expertise will be essential in delivering business analysis deliverables and collaborating on process improvements to ensure alignment with organizational objectives. You may also be involved in supporting data-driven activities such as development of intelligent solutions and supporting data analytics projects.

By leveraging your analytical skills and technical knowledge, you will enhance the overall efficiency and success of Bird's Digital Services (DS) contribution to business objectives.

What You Will Be Working On

• Meet with relevant stakeholders to define business, financial, and operations requirements to perform fit/gap analysis.
• Translate business requirements into detailed configuration and functional specifications to support application configuration, development, and process improvement initiatives.
• Support Integrations, technology design and re-design activities through interpretation, clarification, and documentation of business requirements, processes, business rules, and impacts of proposed changes.
• Understand, in depth and build out detailed documentation for business processes, identify future state, and fit gaps analysis between processes and application workflow.
• Prepare comprehensive documentation, including design documents, operations manuals, business analysis artifacts (BRDs, matrices, etc.), data dictionaries and testing reports.
• Actively support projects through different project stages, including development, quality assurance, user acceptance testing, data conversion and production implementation.
• Develop and execute test plans, test cases and test summary to facilitate deployment decisions; coordinate testing activities and facilitate issues resolution.

What We Are Looking For

• Bachelor's Degree in Computer Science, Management Information Services or equivalent.
• A minimum of 5 years of practical business analysis experience, analyzing business needs, translating those needs into structured requirements documents, and working with the development team to implement the solutions.
• Experience in designing, developing, and implementing re-engineered business processes and associated applications.
• Experience in facilitating workshops and training sessions with diverse groups of stakeholders.
• Previous experience supporting Business Intelligence and Analytics projects, as well as knowledge of SQL, Data Modeling, and relational databases, is an asset.
• Demonstrated strong analytical/problem solving skills and project management experience.
• Experience working Viewpoint – ERP is preferred, though those with deep experience with other ERP systems may be considered.
• Flexible and able to manage multiple priorities simultaneously; meet the time demands of unpredictable activities; capable of handling pressure and challenges in a dynamic business environment.
• Demonstrates a sense of urgency and strong commitment to achieving goals; ability to work in a challenging, fast-paced environment.

We Put Safety First
A healthy and safe work environment is non-negotiable. We build a culture of operational and psychological safety through engagement, learning and leadership.

We Lead With Honesty
We speak and act with integrity, clarity and care so people can trust our word and our work. Being honest means we can deliver the best outcomes and consistent results.

We Are Stronger Together
Success is a team effort. Our inclusive workplace enables our combined expertise, humility and creativity to unlock our greater potential.

We Are Driven To Do Great Work
We built our name on quality. We have a passion for excellence in our work and relationships that honours our businesses and our industry.

We Create Opportunity
Rooted in a solid foundation, we adapt and grow to face the future. We are committed to elevating each other to chart the best path forward in an evolving world.

Bird is committed to diversity, equity, and inclusion (DE&I). This is a core part of our culture and guides our actions and strategic priorities. We strive to create an inclusive environment where every employee can thrive and share their unique perspectives and talents. Our ongoing commitments focus on addressing inequities and promoting a better understanding of diversity to build an inclusive and fair culture. We recognize that diverse teams are more knowledgeable, perform better, and achieve greater success. As such, we are dedicated to building a workforce that reflects the diversity of the communities we serve and creating opportunities for all employees to grow and succeed.