Current jobs related to ITS Solutions Administrator Coop - Brantford, Ontario - GrandBridge Energy Inc.

  • Insurance Administrator

    6 days ago

    Brantford, Ontario, Canada Westland Insurance Group Full time

    We're searching for a Commercial Insurance Administrator. Are you searching for new possibilities?Westland Insurance Group Ltd. is growing and has a new opportunity for a Commercial Insurance Administrator in Brantford, ON. Do you love to talk about insurance and provide exceptional client service? If so, you will love working for Westland We are looking...

  • Insurance Administrator

    5 days ago

    Brantford, Ontario, Canada Westland Insurance Group Ltd. Full time

    We're searching for aCommercial Insurance Administrator.Are you searching for new possibilities?Westland Insurance Group Ltd. is growing and has a new opportunity for aCommercial Insurance AdministratorinBrantford, ON.  Do you love to talk about insurance and provide exceptional client service? If so, you will love working for Westland We are looking...

  • Office Assistant

    6 days ago

    Brantford, Ontario, Canada Wilfrid Laurier University Full time $31 - $33

    Department: Faculty of Liberal Arts Job Type: Limited TermFull-time/Part-time: Part Time (>910 hrs/year) Campus: Brantford Reports to: Director, Laurier Hub for Community Solutions, Faculty of Liberal ArtsEmployee Group: PAG Application Deadline: October 23rd 2025Requisition ID: 10241 Wilfrid Laurier University is a leading multi-campus university that...

  • Director Customer Experience

    4 days ago

    Brantford, Ontario, Canada GrandBridge Energy Inc. Full time

    Who We Are:GrandBridge Corporation is an investment holding company dedicated to driving growth and innovation through our fully owned subsidiaries, GrandBridge Energy Inc., and GrandBridge Group Inc.GrandBridge Energy Inc. is a leading provider of innovative energy solutions, committed to delivering reliable and sustainable energy to our customers....

  • Gas Technician 1

    2 days ago

    Brantford, Ontario, Canada Miura Canada Co. Ltd. Full time

    About Us:Miura Co., Ltd., is a world-class industrial boiler manufacturer and aftermarket service provider that is committed to being the best partner in providing boiler solutions. Miura Co., Ltd., was founded in Japan and has grown to be one of the largest boiler manufacturers in the world. Miura is known worldwide for its commitment to protecting the...

  • Inside Sales Representative

    2 weeks ago

    Brantford, Ontario, Canada Kelly Services (Canada), Ltd. Full time

    Job Title:Inside Sales RepresentativeLocation:Brantford, ONHours:Monday to Friday, 8:30 a.m. – 5:00 p.m. (On-site)Salary:$60,000 – $65,000 per yearBenefits:3 weeks' vacation • 100% employer-paid benefits • 5% RRSP matchKelly Services is hiring anInside Sales Representativeon behalf of our client, a packaging manufacturer in Brantford, Ontario. A...

  • Sales Representative

    1 week ago

    Brantford, Ontario, Canada Kelly Services (Canada), Ltd. Full time

    Job Title:Sales RepresentativeLocation:Brantford, ONHours:Monday to Friday, 8:30 a.m. – 5:00 p.m. (On-site)Salary:$60,000 – $65,000 per yearBenefits:3 weeks' vacation • 100% employer-paid benefits • 5% RRSP matchKelly Services is hiring aSales Representativeon behalf of our client, a packaging manufacturer in Brantford, Ontario. A full-time,...

  • Warehouse Associate

    2 weeks ago

    Brantford, Ontario, Canada BGIS Full time

    DescriptionWho We Are  BGIS is a leading provider of customized facility management and real estate services. With our combined team of over 6, 500 globally, we relentlessly focus on enabling innovation through the services we deliver, while actively looking for new opportunities that will enable innovation for our clients' businesses. Globally, we manage...

  • Senior Warehouse Coordinator

    2 weeks ago

    Brantford, Ontario, Canada BGIS Full time

    DescriptionWho We Are  BGIS is a leading provider of customized facility management and real estate services. With our combined team of over 6, 500 globally, we relentlessly focus on enabling innovation through the services we deliver, while actively looking for new opportunities that will enable innovation for our clients' businesses. Globally, we manage...

  • Personal Support Worker 'HCT' eHomecare, Palliative/Pediatric, Days/Evenings/Weekends

    2 days ago

    Brantford, Ontario, Canada VON Canada Full time

    Description Position at VON Canada (Ontario) Requisition Details:Employment Status: Permanent, Part-time (0.4 FTE)Program Name: eHomecareNumber of Hours Bi-Weekly: 32Work Schedule: Days, Evenings, WeekendsUnion/Bargaining Unit: CLACOn Call: No Existing Vacancy: Yes - we're currently hiring candidates for an existing vacancy in this position   Job...

ITS Solutions Administrator Coop

2 weeks ago

Brantford, Ontario, Canada GrandBridge Energy Inc. Full time

What You Will Do:

The ITS Solutions Administrator co-op student will report to our Brantford office daily, with the potential for some remote work based on role requirements. 4-month co-op term (January - April 2026) with the possibility of extension.

Strategy & Planning

  • Evaluate documented resolutions and analyze trends for future problem preventions
  • Alert management to emerging trends in incidents
  • Research software solutions to assist business users

Acquisition & Deployment

  • Assist in software releases, rollouts, and communication to the end users
  • Prepare and assist with hardware moves, adds and changes including network and system resources, such as desktop moves, printer relocation, boardroom setup, mobility items and more

Operational Management

  • Field incoming requests to the Service Desk via both telephone and e-mail to ensure courteous, timely and effective resolution of end user issues with devices such as smartphones, desktops, laptops, computers, tablets, smartboards, printer, projectors etc.
  • Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue
  • Build rapport and elicit problem details from service desk customers
  • Prioritize and schedule problems.  Escalate problem (when required) to the appropriately experienced technician or third-party vendors, such as Security fobs and Telephony
  • Record, track and document the service desk request problem-solving process, including all successful and unsuccessful decisions made, and actions taken, through to final resolution
  • Apply diagnostic utilities to aid in troubleshooting
  • Access software updates, drivers, knowledge bases, and FAQ resources on the Internet/Intranet to aid in problem resolution
  • Identify and learn appropriate software and hardware used and supported by the organization such as applications like Microsoft Office 365 and Citrix
  • Perform hands-on fixes at the desktop level, including installing and upgrading software, installing hardware, implementing file backups, and configuring systems and applications
  • Perform preventative maintenance, including checking and cleaning of workstations, printers, and peripherals
  • Test fixes to ensure problem has been adequately resolved
  • Perform post-resolution follow up to help requests
  • Develop help sheets and FAQ lists for end users
  • Attend and/or conduct training sessions for end users; creating training materials, as needed, for end users.

Small Projects

  • To the extent possible, the incumbent may be given small projects to work on that will increase their awareness on the use of technology in an operational environment
  • The number of small projects would be dependent on the workload in the department and the needs of the Operational team

What You Will Bring

Knowledge & Experience

  • Knowledge of basic computer hardware, including monitors, desktops, laptops, and their components thereof
  • Experience with Microsoft desktop (Win 10), and server operating systems (Win 08-19)
  • Experience with application support for  Microsoft Office products
  • Exceptional written, oral and telephone communication skills
  • Exceptional interpersonal skills, with a focus on rapport-building, listening and questioning skills
  • Strong documentation skills
  • Fluent English language skills.

Personal Attributes

  • Ability to conduct research into a wide range of computing issues as required
  • Ability to absorb and retain information quickly
  • Ability to present ideas in user-friendly language
  • Highly self-motivated and directed
  • Keen attention to detail
  • Excellent organization skills due to the multi-tasking nature of the position
  • Proven analytical and problem-solving abilities
  • Ability to effectively prioritize and execute tasks in a high-pressure environment
  • Ability to analyze issues and determine a best course of action
  • Ability to escalate issues to second level or vendor support when or as needed
  • Exceptional customer service orientation
  • Experience working in a team-oriented, collaborative environment

GrandBridge Corporation

39 Glebe Street, P. O. Box 1060

Cambridge, Ontario N1R 5X6

Check us out at ; ;

Kindly note, we do not entertain unsolicited referrals or resumes from third-party agencies or recruiters for our job postings.

 

We appreciate the opportunity to review all resumes, however due to volume, only those under consideration will be contacted. Any personal information submitted will be managed in accordance with the requirements of the Municipal Freedom of Information and Protection of Privacy Act and will be used only to determine eligibility for employment.

 

GrandBridge Corporation is an Equal Opportunity Employer and is AODA compliant.