Client Solutions Specialist

22 hours ago

Cambridge, Ontario, Canada Lone Wolf Technologies Full time $60,000 - $100,000 per year

As a Client Solutions Specialist, you will lead professional services engagements with our clients and partners, including client onboarding, training, conversions, data setup and other billable services. Through needs assessment and detailed project planning, the Client Solutions Specialist will develop strong business partnerships with customers by functioning as a system expert, successfully onboarding clients and completing projects on-time and within budget.

ESSENTIAL RESPONSIBILITIES & DUTIES:
  • Develop and execute a coordinated project plan to manage successful client onboarding, data transitions, and other professional service engagements across the Lone Wolf platform suite
  • Deliver product training, pre-sales and post-sales application related activities and escalated application support in accordance with internal guidelines and policies for the Lone Wolf platform suite
  • Conduct comprehensive needs assessments and requirements gathering to ensure accurate solution alignment
  • Provide regular internal and external status updates highlighting accomplishments, milestones, and potential risks
  • Work directly with key client leads to provide expertise around software configuration
  • Use expertise of Lone Wolf software and customer environments to consult agencies on best practices
  • Work closely with the Business Solutions Consultant team to ensure a seamless transition from onboarding to product adoption and ongoing utilization
  • Provide clear guidance around data extracts from the Lone Wolf application so clients can take advantage of third-party APIs
  • Track project milestones and deliverables to ensure engagements remain on schedule and within budget.
  • Maintain a comprehensive understanding of in-progress product development, product vision and Lone Wolf direction
  • Participate in internal UAT activities as required
  • Maintain a good knowledge of the real estate industry and trends within the industry
REQUIREMENTS:
  • A degree in Advertising, Accounting, Business or a related field
  • Exceptional project planning skills and ability to multi-task
  • Proven track record in providing in-house and remote training
  • Proven ability to meet and exceed service standards and KPIs
  • Demonstrated ability to successfully and independently manage multiple projects and resolve issues
  • Excellent written and verbal communication skills; excellent presentation skills
  • Outstanding client relationship skills
  • Experience working with Product and QA to troubleshoot, test and improve products
  • Prior experience with agency systems or related software/applications preferred
QUALIFICATIONS:
  • EDUCATION: A degree in Advertising, Accounting, Business or a related field.
  • EXPERIENCE: 1-3 years of experience in client services, training, or consulting.

  • Client Solutions Specialist

    1 day ago

    Cambridge, Ontario, Canada Lone Wolf Technologies Full time $60,000 - $120,000 per year

    As a Client Solutions Specialist, you will lead professional services engagements with our clients and partners, including client onboarding, training, conversions, data setup and other billable services. Through needs assessment and detailed project planning, the Client Solutions Specialist will develop strong business partnerships with customers by...

  • Client Solutions Specialist

    1 day ago

    Cambridge, Ontario, Canada Lone Wolf Technologies Full time $150,000 - $300,000 per year

    As a Client Solutions Specialist, you will lead CRM-focused professional services engagements across our platform—including client onboarding, CRM and website training, system configuration, data setup, and other billable services. Through needs assessments and detailed project planning, you will build strong partnerships with real estate brokerages and...

  • Client Service Specialist

    1 week ago

    Cambridge, Ontario, Canada The Steele Group Full time $40,000 - $50,000 per year

    Client Service SpecialistCambridge, ONJob Type: Full-timeSalary Range: 40,000-50,000 per yearAs a Client Service Specialist, you are the first point of contact for our clients, creating a welcoming space for all visitors. You will provide support to the financial advisors and team members, as you are an essential part of The Steele Group.As a Client Service...

  • Logistics Specialist

    7 days ago

    Cambridge, Ontario, Canada Pop-Up Talent Full time $55,000 - $70,000 per year

    Logistics SpecialistCambridge, ON N1S 0B7Are you a logistics pro who thrives in a fast-paced, service-driven environment? We're looking for aLogistics Specialistto support world-class clients through precision, communication, and operational excellence.WHAT YOU'LL DO:Coordinate, rate, dispatch & monitor shipments across North AmericaCommunicate with clients...

  • Senior Procurement Specialist

    1 week ago

    Cambridge, Ontario, Canada The MEARIE Group Full time $100,000 - $120,000 per year

    Senior Procurement SpecialistWho We Are:GrandBridge Corporation is an investment holding company dedicated to driving growth and innovation through our fully owned subsidiaries, GrandBridge Energy Inc., and GrandBridge Group Inc.GrandBridge Energy Inc. is a leading provider of innovative energy solutions, committed to delivering reliable and sustainable...

  • Control Systems Specialist

    1 week ago

    Cambridge, Ontario, Canada RidgeTech Automation Inc. Full time $80,000 - $120,000 per year

    RidgeTech Automation is seeking a dynamic and skilled Control Systems Specialist to join our team. Applicants with robot programmer experience and a willingness to travel (globally and locally) will be highly considered based on current project demand.If you are passionate about delivering technical solutions, mentoring others and helping clients succeed,...

  • Control System Specialist

    1 day ago

    Cambridge, Ontario, Canada CAREER MONITORS Full time $78,400 - $114,800 per year

    One of our client in Industrial Automation in Kitchener-Waterloo-Cambridge area is looking for a Controls Specialist.Job Duties:Execute and lead technical tasks including:Create software/digital solutions for current and new SCADA/MES clientsDevelop code and scripting in multiple languages including JSON, Python, T-SQL, HTML, JAVA & .NET, and apply to...

  • Operations Specialist

    6 days ago

    Cambridge, Ontario, Canada Logistics Plus Full time $50,000 - $70,000 per year

    Job SummaryAs an Operations Specialist, you will be the dynamic link between shippers and carriers, ensuring that freight moves efficiently and effectively. You'll leverage your expertise in supply chain management to coordinate logistics, negotiate pricing, and optimize transportation solutions. Your proactive approach will drive process improvements,...

  • Controls Specialist

    2 weeks ago

    Cambridge, Ontario, Canada Industrial Automation Full time $80,000 - $120,000 per year

    Join our globally growing team at ATS Industrial Automation where we create complex automation solutions at the highest level that sustainably impact lives around the world.At ATS, a publicly traded global company with a proud 40-year history, we help drive the future with our factory-wide automation solutions. At ATS Industrial Automation, what we do...

  • Controls Specialist

    23 hours ago

    Cambridge, Ontario, Canada ATS Industrial Automation Full time

    Join our globally growing team at ATS Industrial Automation where we create complex automation solutions at the highest level that sustainably impact lives around the world.At ATS, a publicly traded global company with a proud 40-year history, we help drive the future with our factory-wide automation solutions. At ATS Industrial Automation, what we do...