Shipping Coordinator

Why Join Us?

At CARMA, our vibrant culture is the foundation of everything we do, fostering connections and ensuring employees feel valued, engaged, and part of a supportive community.

Founded in 1977, CARMA was the first Measurement Canada-approved supplier of electricity submetering systems, installing over 350,000 meters nationwide, with more than 100,000+ suites under contract. We provide submetering systems, billing services, and data for cost recovery and sustainability reporting across Canada, with offices in Lindsay, Toronto, Calgary, Edmonton, and Vancouver.

Proud to be Great Place to Work certified, we are committed to Diversity, Equity, Inclusion (DE&I), Environmental, Social, and Governance (ESG) principles, and Corporate Social Responsibility (CSR). With a robust benefits package, we create an environment where employees can thrive both personally and professionally.

Our core values of accountability, teamwork, customer-centric, respect, and excellence guide us in every decision and interaction. If these values align with yours, CARMA could be the perfect place for your next career move - where we encourage growth, prioritize collaboration, and celebrate success together.

Here's what you can expect as part of the CARMA experience:

• Competitive Salaries: A rewarding structure based on experience and performance.
• Company-Wide Annual Salary Increase: Recognition of your contributions through annual salary adjustments.
• Comprehensive Benefits Package: Including a healthcare spending account, dental and prescription drug coverage, life and disability insurance, an employee and family assistance program, and more.
• Paid Sick Leave: Your health matters. We offer paid sick leave so you can rest and recover without financial worry.
• Paid Personal Leave: Maintain work-life balance with paid personal leave for family time, appointments, or self-care.
• Additional Vacation Leave: Additional days off to help you relax, recharge, and maintain a healthy work-life balance.
• Wellness Week: A dedicated time to focus on health and well-being.
• Investment in Tools & Resources: We invest in the latest tools, technology, and training to support your success and professional growth.
• Professional Development Support: We provide resources and allowances for ongoing learning and career growth.
• Employee Engagement Program: Initiatives designed to keep employees involved, motivated, and connected.
• Team-Building Activities: We regularly organize activities that promote creativity, collaboration, and unity, building strong, trusting teams.
• Monthly Company Lunches: A time to unwind, enjoy great food, and strengthen relationships with colleagues, celebrating both work and personal milestones.
• Quarterly Townhall Meetings: We value open and transparent communication. These meetings keep everyone informed, encourage discussions, and include training sessions to support continuous learning. Plus, our "Ask Me Anything" sessions allow for direct interaction with leadership.
• Volunteer and Community Involvement Opportunities: CARMA supports employees who want to give back to their communities through service.
• Employee Referral Program: Rewarding employees for helping us grow the team with successful referrals.
• Employee Recognition and Awards: Celebrating achievements and outstanding contributions across the company.

If you're detail-oriented, highly organized, and enjoy working both independently and in a collaborative environment, we have an exciting opportunity for a Shipping Coordinator to join our team in Lindsay, ON. Our core business hours are from 8:00 AM to 5:00 PM, Monday to Friday (hours may vary depending on operational needs). As this position is in our Meter Service Centre (MSC) the hours are from 6:30 AM to 3:30 PM, Monday to Friday. This position is ideal for someone who takes pride in accuracy, values teamwork, and is eager to contribute to the smooth coordination of shipments, scheduling, and overall logistics operations.

General Description:

Under the general direction of the VP of Operations, the Shipping Coordinator is responsible for overseeing the shipment of all products from the Lindsay facility. This role follows established procedures and guidance from the Supervisor, Meter Service Centre. In addition to shipping activities, the position supports inventory management, transportation scheduling, and general warehouse operations to ensure accuracy and efficiency across the logistics function.

Characteristics, Features, Requirements:

This full-time position requires strong organizational skills, attention to detail, and the ability to work independently as well as collaboratively under written procedures and supervisor direction. The role involves handling boxes weighing up to 50 lbs and demands solid computer proficiency, including experience with ERP systems, shipping software, and MS 365/Office, to ensure accurate processing of shipping and receiving documentation. Strong verbal and written communication skills are essential, together with a commitment to compliance with ISO-9001 standards and Measurement Canada requirements. Familiarity with CARMA's Quality Manual and Health & Safety Manual is also expected to ensure consistent adherence to quality and safety practices. You will also demonstrate your ability to work independently and perform all tasks associated with each of your primary responsibilities. Critical to these responsibilities is the requirement to complete assigned tasks accurately and on time.

Reporting:

The Shipping Coordinator reports directly to the Supervisor, Meter Service Centre or designate; who will assign, monitor and review performance goals and objectives and weekly work schedules.

Important and Essential Duties:

The duties of this position include, but are not limited to, the following:

Shipping & Logistics Responsibilities

• Verify the accuracy of all product labels, including job numbers, serial/test numbers, and item numbers;
• Assemble and package orders according to purchase order travelers or order confirmations, ensuring all equipment is complete;
• Package products in compliance with procedures to prevent transit damage, including proper handling of static-sensitive components;
• Review order documentation thoroughly to confirm accuracy before shipping;
• Prepare and generate accurate shipping forms and packing slips using Sage ERP;
• Coordinate courier and freight pickups, verifying all "ship-to" information on labels is accurate.

Inventory & Utility Responsibilities

• Assist with receiving, verifying, and recording incoming shipments;
• Support RMA returns processing, including unboxing, staging for quality control, and updating inventory;
• Perform light assembly tasks, such as labeling meters and preparing return kits;
• Maintain warehouse organization, ensure inventory accuracy, and uphold safe housekeeping practices.

Other responsibilities

• Light maintenance of the Meter Service Shop (MSC) and Lindsay office
• Light wiring work when needed

Experience/Knowledge/Ability

• Strong organizational skills with the ability to manage multiple priorities and meet deadlines in a fast-paced environment;
• Detail-oriented and accuracy-driven, able to identify and resolve discrepancies in shipping, receiving, and inventory records;
• Proficient in ERP and inventory management systems, and familiar with shipping documentation, freight coordination, and warehouse operations;
• Effective communicator and collaborator, working seamlessly with internal teams, vendors, and carriers;
• Adaptable and solutions-focused, maintaining professionalism while navigating changing priorities or unexpected challenges.

Qualifications

• High school diploma or equivalent required; post-secondary education in logistics, supply chain, or related field is an asset;
• 1-3 years experience in shipping, receiving, logistics, or warehouse support (utility/assembly background an asset).

Working Conditions

• Full-time, warehouse-based role with exposure to shipping, receiving, and inventory operations;
• Regularly required to lift, carry, and move packages and materials (light to moderate weight);
• Frequent standing, walking, and occasional bending or reaching throughout the shift;
• Fast-paced environment with multiple deadlines; ability to manage shifting priorities efficiently;
• Flexible to work occasional evenings or weekends to support operational demands and meet deadlines;
• A collaborative and supportive work environment focused on employee engagement and professional growth.

Join us in our mission to make a meaningful impact and create a brighter, more efficient tomorrow.

We thank you for your interest; however, only successful applicants will be contacted.

CARMA group of Companies is committed to meeting the accessibility needs of persons with disabilities in an effective and timely manner in accordance with the applicable standards set out in the Accessibility for Ontarians with Disabilities Act, 2005 (AODA), the provisions of the Ontario Human Rights Code, and any other applicable legislation. We foster an inclusive organizational culture as an Equal Opportunity Employer.

Job Type: Full-time

Benefits:

• Casual dress
• Company events
• Dental care
• Disability insurance
• Discounted or free food
• Employee assistance program
• Extended health care
• Life insurance
• On-site parking
• Paid time off
• Vision care
• VRSP
• Wellness program

Work Location: In person