Trolley Administrative Assistant

2 weeks ago

Kingston Ontario Canada parttime January Kingston Destination Group Jobs Full time
We are now hiring for seasonal positions for the 2026 tourism season
As a Trolley Administrative Assistant, you will contribute to an outstanding guest experience onboard Kingston Trolley Tours by providing administrative support and leadership to our team of tour guides.
Pay range for this role ($ $22.60/hour) is tied to a candidate's specific qualifications and background.   At Kingston Destination Group, we're hiring candidates interested in joining a fast-paced, service-focused team in one of Ontario's most unique and rewarding work environments. Discover why Kingston and the 1000 Islands attract visitors from around the world and help create an inspiring experience for our guests.   Season: This is a spring-summer-fall seasonal position. The Kingston Trolley Tours operating season begins in April and ends in October.   Part-time up to 20 hours/week. Up to 30 hours in peak season (July-September).   Qualifications:
  • Positive attitude and approach.
  • Ability to work in a fast-paced, guest-focused environment.
  • Strong verbal and written communication skills in English.
  • Proficiency in other languages is an asset.
  • Excellent organizational skills and attention to detail required.
  • Experience using computers in an administrative setting is required.
  • Previous experience taking reservations and working with ticketing software is an asset.
  • Available for varying hours of operation. 
  • Valid G license required.
  Responsibilities:
  • Complete daily administrative/scheduling tasks.
  • Assist Trolley management team in season preparation and ongoing staffing needs. 
  • Brief tour guides on daily events and other important information (instructions, directions, etc.) ensuring they are ready for daily duties.
  • Support an exceptional guest experience by keeping all staff informed and prepared, ensuring trolley operations run smoothly and convey accurate, timely information.
  • Liaise with internal departments by phone and email regarding all trolley-related operations, including vehicle availability, routes, itineraries, and charter requests.
  • Maintain comprehensive knowledge of Kingston Destination Group products.
  • Participate in safety demonstrations and training as a member of the trolley team.
    About Kingston Destination Group: Kingston Destination Group is committed to hospitality excellence as the portal to inspired visitor experience in the Kingston 1000 Islands destination. We create, sell and operate cruises, tours and experiences through our experiential brands, including Kingston 1000 Islands Cruises, Kingston Trolley Tours, Waterfront Gifts & Apparel, Kingston Walks, and K-Pass.

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