Customer Service

2 weeks ago

Victoria, British Columbia, Canada TalentSphere Staffing Solutions Full time

TalentSphere Staffing Solutions is partnered with one of the most trusted names within the HVAC space in North America. Our client is a manufacturer & distributor and carries one of the most comprehensive product lines in the industry. They are in search of a Customer Service/Warehouse individual for their Victoria office.

The successful candidate will be responsible for assisting the sales rep's within the office in selling HVAC products to new and existing customers. This individual should have great communication skills and the ability to work in a fast-paced environment.

The Responsibilities Include

  • Answering customer phone calls and assisting where needed.
  • Assisting the Sales Rep in tracking shipments/orders and notifying customers.
  • Generating submittal packages for the Sales Rep
  • Placing factory orders or third party orders as required by the Sales Rep.
  • Utilizing Internal and other suppliers' software.
  • Preparing pricing information required by the Sales Department.
  • Maintaining computer and manual filing systems. Handling sensitive information in a confidential manner

The Warehouse Responsibilities Will Include

  • Shipping and Receiving
  • Ensure the cleanliness and proper stocking of inventory in the work area. Efficiently carrying out all orders.
  • Working in accordance with all safety regulations.
  • Maintain proper packing, labeling and tagging of the inventory in the warehouse.

The Ideal Candidate For This Position Will Have

  • Proficiency with the use of computers, including Word, Excel, MS Outlook and good data entry skills
  • Excellent customer service / communication skills.
  • The ability to multi-task.
  • Great attention to detail and a high level of accuracy. The ability to work as part of a team.

What's in it for you?
The opportunity to develop your career with a highly respective industry leader within North America. A culture that puts teamwork and customer service as their focus, and invests in the long-term success of their employees.

This position comes with a competitive compensation package including a pension plan, and a comprehensive benefits package. If this position is appealing to you, then please submit your resume (in word-doc form) to Only candidates legally entitled to work in Canada will be considered

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