HCV Community Support Worker

Benefits include:

• Extended Health and Dental benefits including Life, AD&D and LTD
• Healthcare of Ontario Pension Plan (HOOPP)
• Employee Assistance Program (EAP)
• Paid time off (vacation, sick and personal days)
• Professional development time and funds

South Riverdale Community Health Centre is a non-profit, multi-service organization that provides primary healthcare, social and community outreach services with an emphasis on health promotion and disease prevention primarily to people of East Toronto. Our mission is to improve the lives of people that face barriers to physical, mental, spiritual and social well-being. We do so by meaningfully engaging our clients and communities, ensuring equitable access to primary health care and delivering quality care through a range of evidence informed programs, services and approaches. As a leader in community health, our locally and internationally recognized community services include cutting-edge primary health services, health promotion, harm reduction, environmental health, community food centre and population-based community programs for marginalized peoples. We value health equity and inclusion and respect in our work and in the delivery of our services.

The Toronto Community Hep C Program (TCHCP) is a community-based, collaborative model of Hepatitis C (HCV) treatment, support and care delivery focused on improving access to treatment for people who use drugs and/or alcohol. The HCV Community Support Worker will work within the TCHCP providing support to program members as well as supporting and assisting with the program activities. This position will work together as part of a multidisciplinary health and social service team to improve existing services and projects and in the development of new initiatives. This position is expected to work onsite.

Responsibilities:

• Distribution of harm reduction materials and harm reduction education
• Community outreach and HCV education
• Co-facilitation of groups, supervision of drop-ins
• Public speaking, public education and advocacy
• One-on-one support to program members including appointment accompaniment
• Referrals to appropriate resources
• Assist with preparation for groups, special projects and community events
• Support members through testing results, living with HCV and/or assessing and sustaining treatment for HCV
• Assist with research, surveys and program evaluation
• Maintaining accurate records and documentation of services
• Attend meetings and trainings
• Maintain confidentiality and appropriate boundaries
• Act as a role model for program clients
• All other duties as required

Qualifications:

• Graduate from Peer training program or equivalent
• Lived Experience
• Excellent knowledge and practice of Harm Reduction including substance use resources and supports
• Knowledge of HCV/HIV
• Basic knowledge of computers, email and internet
• Experience in navigating systems and advocating for illicit drug users rights/needs including the criminal justice system, medical and hospital systems, mental health systems, traditional drug treatment systems, etc.
• Demonstrated sensitivity to others
• Respect for diversity, equity, anti-racism and accessibility with the ability to work collaboratively and positively with others
• Ability to function as a member of a team with good interpersonal skills
• Good verbal and written communication skills including ability to actively listen
• Open to feedback
• Good organization andcoordination skills
• Confident in establishing connections and maintaining strong boundaries
• Ability to prevent and de-escalate conflicts
• Ability to be punctual and work consistent hours
• Police clearance documentation will be required for employment
• Proof of double COVID-19 vaccination status will be required for employment

The deadline for applicants is Monday, December 1, 2025 at 5:00 p.m.

Please mail in your cover letter and resume in confidence to:

The Hiring Committee – HCV CSW

South Riverdale Community Health Centre

955 Queen Street East

Toronto, ON M4M 3P3

Or by email to:

Please enter "HCV CSW" in the subject line of your email.

No faxes, phone calls, or requests to meet please.

This is a bargaining unit position with CUPE Local 5399.

SRCHC welcomes applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

SRCHC is an equal opportunity employer. We would like to thank all those that apply but only those selected for an interview will be contacted.

SRCHC encourages applicants who are racialized (IBPOC) and/or applicants who face any barriers as a result of systemic discrimination to apply for this position.

SRCHC encourages a scent-free environment. Employees, students, volunteers, and visitors are asked to refrain from wearing fragrances and other scented personal care products (i.e. perfumes, deodorants, lotions, hairspray, etc.) while at the Centre.