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Experienced Dental Office Administrator/Contact Manager/Receptionist

3 weeks ago

Milton ON LT J, Canada Escarpment View Dental Full time

Job Overview

Our well established family dental practice has a position available for an organized and professional Dental Receptionist/Contact Manager/Administrative Assistant. There is a possibility for a quick transition to Treatment Coordinator for the candidate interested in professional growth. The ideal candidate will be the first point of contact for patients, providing customer service and managing the front desk operations. A thorough understanding of dental terminology and proficiency in Abeldent software is an asset. However, we are prepared to provide a training to suitable candidate. We are family oriented office providing a wide range of General Dentistry services. Our team is comprised of well-trained, long-term staff members who are well regarded by our patients. This position will include dental, health, and wellness benefits after a 3 month probation period.

Escarpment View Dental has previously been voted "Best Dentist in Milton" and our team is always growing and developing. We have been together for many years and are always excited to welcome new members to our dental family.

Our office is open Monday to Wednesday 8 AM-8 PM, Thursday 8 AM-5 PM, Fridays and some Saturdays 8 AM-2 PM.

Our full time position will require 2 evenings (12 PM-8 PM) per week, 2 Saturdays (8 AM-2 PM) per month, and 2-3 morning shifts (8 AM-2 PM or longer).

Our part-time position is for 1-2 Saturdays per month and 1-2 evenings per week with additional hours available in the evening or morning shifts. The days and hours are flexible.

Duties

  • Greet patients and assist them with the check-in and check-out processes.
  • Schedule appointments and manage the office calendar efficiently.
  • Maintain accurate patient billings, records, and confidentiality.
  • Process payments and insurance documentation.
  • Answer phone calls, address inquiries, and provide information about our offered services.
  • Process patient information and insurance claims, ensuring compliance with office policies.
  • Handle administrative tasks such as data entry and managing correspondences.
  • Collaborate with dental staff to ensure seamless patient care and communication.

Skills

  • Comfortable with dental terminology.
  • Experience with Abeldent dental office software is an asset.
  • Familiarity with phone systems and managing multi-line calls effectively.
  • Excellent administrative skills with attention to detail in an office setting.
  • Ability to communicate clearly and professionally with patients and staff alike.
  • Strong organizational skills.
  • Previous experience in a dental office.
  • Polish fluency is an asset.

Join our team as a Dental Receptionist where you can make a difference in the lives of our patients while growing your career.

Job Types: Full-time, Part-time, Permanent

Pay: $22.00-$30.00 per hour

Expected hours: 15 – 35 per week

Benefits:

  • Casual dress
  • Company events
  • Flexible schedule
  • On-site parking

Work Location: In person