Dental Receptionist/ Office Administrator

6 days ago

Thunder Bay ON PE V, Canada Westfort Dental Full time

Overview

We at Westfort Family Dental are seeking a professional and organized Dental Receptionist to join our dental practice. The ideal candidate will serve as the first point of contact for patients, providing exceptional customer service while managing administrative tasks efficiently. This role requires a friendly demeanor, strong organizational skills, and familiarity with dental office operations and electronic medical records systems such as Dentrix . Prior experience in dental or medical office settings is highly preferred to ensure smooth daily operations and excellent patient care.

Duties

  • Greet patients warmly and check them in using electronic medical records systems like Dentrix and Open dental
  • Manage multi-line phone systems to schedule appointments, answer inquiries, and relay messages accurately
  • Verify patient insurance information and update records accordingly
  • Prepare and organize patient schedule and required documents , ensuring all documentation is accurate and complete
  • Collect payments, process billing, and handle insurance claims efficiently
  • Maintain a clean and organized front desk area to promote a welcoming environment
  • Assist with administrative tasks such as data entry, appointment confirmations, and correspondence
  • Support the dental team with administrative needs to ensure seamless clinic operations

Requirements

  • Proven experience as a Dental Receptionist or in a similar front desk role within a dental or medical office setting
  • Proficiency with electronic medical records software such as Dentrix and Epic
  • Strong knowledge of medical terminology relevant to dental practice management
  • Excellent communication skills, both verbal and written, with the ability to handle multi-line phone systems effectively
  • Prior experience with office administration, including scheduling, billing, and insurance processing
  • Ability to work efficiently in a fast-paced environment while maintaining attention to detail
  • Professional appearance and friendly demeanor to provide exceptional patient service
  • Knowledge of dental office procedures and familiarity with medical office workflows are preferred

Job Type: Full-time

Pay: $19.00-$21.00 per hour

Expected hours: 35 per week

Benefits:

  • Dental care
  • On-site parking

Work Location: In person

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