Account Director

Established in 2004, OLIVER is the world's first and only specialist in designing, building, and running bespoke in-house agencies and marketing ecosystems for brands. We partner with over 300 clients in 40+ countries and counting. Our unique model drives creativity and efficiency, allowing us to deliver tailored solutions that resonate deeply with audiences.

As a part of The Brandtech Group, we're at the forefront of leveraging cutting-edge AI technology to revolutionise how we create and deliver work. Our AI solutions enhance efficiency, spark creativity, and drive insightful decision-making, empowering our teams to produce innovative and impactful results.

Role: Account Director

Location: Toronto, ON

You'll be the account management backbone behind content workstreams that elevate the brand's market position. Working at the intersection of brand strategy, creative development, and operational delivery, you'll translate business challenges into creative opportunities that deliver against ambitious KPIs. We're looking for someone who can navigate complexity with clarity, finding collaborative solutions that balance creative excellence with commercial reality. Success means being the trusted advisor who anticipates needs, resolves challenges, and enables the team to deliver their best work consistently.

• Lead strategic account planning that translates business objectives into actionable creative briefs and delivery roadmaps
• Guide complex stakeholder relationships across multiple teams, building trust through transparent communication and proactive problem-solving
• Create operational frameworks that streamline content creation and production workflows, improving efficiency and reducing time-to-market
• Build and mentor team members, fostering a collaborative environment where everyone can contribute their best thinking
• Collaborate with creative, strategy, and global teams to ensure work meets brand standards and business requirements
• Transform client feedback and market insights into clear direction that elevates creative output and campaign performance
• Shape account processes and client engagement models that scale with growing business demands
• Leverage AI tools and capabilities to enhance content creation, campaign optimization, and account management processes that deliver faster insights and improved outcomes
• Manage account financials including budget planning, cost forecasting, and resource allocation that maximizes value and maintains healthy client relationships
• Stay ahead of consumer goods marketing trends and platform innovations to identify new opportunities
• Deliver content programs that increase meet KPI's

• A track record demonstrating strategic account leadership, with strong stakeholder management and operational planning skills
• Strategic thinking that connects brand challenges to creative solutions and measurable business outcomes
• Proven ability to facilitate difficult conversations with empathy and clarity, finding paths forward that satisfy all parties
• Expertise in content creation workflows, production processes, and campaign delivery across digital and traditional channels
• Experience leading cross-functional teams through complex, multi-stakeholder projects with competing priorities
• A talent for distilling complexity into clear, actionable plans that align creative and commercial objectives
• The ability to anticipate challenges and develop contingency plans with foresight, accountability, and commercial awareness
• An understanding of consumer goods marketing dynamics, from shopper insights to omnichannel activation strategies
• If you're excited about this role but don't meet every requirement, we encourage you to apply.
• At the time of this posting, the base salary for this position may range from CAD $110,500.00 to CAD $123, Individual compensation varies based on job related factors, including location, business needs, level of responsibility, experience, and qualifications. The range listed is just one component of OLIVER's total compensation package.

Our values shape everything we do:

Be Ambitious to succeed

Be Imaginative to push the boundaries of what's possible

Be Inspirational to do groundbreaking work

Be always learning and listening to understand

Be Results-focusedto exceed expectations

Be actively pro-inclusive and anti-racist across our community, clients and creations

OLIVER,a part of the Brandtech Group, is an equal opportunity employer committed to creating an inclusive working environment where all employees are encouraged to reach their full potential, and individual differences are valued and respected. All applicants shall be considered for employment without regard to race, ethnicity, religion, gender, sexual orientation, gender identity, age, neurodivergence, disability status, or any other characteristic protected by local laws.

OLIVER has set ambitious environmental goals around sustainability, with science-based emissions reduction targets. Collectively, we work towards our mission, embedding sustainability into every department and through every stage of the project lifecycle.