Datacenter Operations Specialist

4 days ago

Burlington, Ontario, Canada Insight Global Full time $60,000 - $120,000 per year

JOB DESCRIPTION


• Act as a liaison between data suppliers, individual customers, business clients, and internal data teams.


• Monitor and manage incoming data from suppliers, ensuring accuracy, completeness, and compliance with internal quality standards.


• Conduct thorough quality checks on incoming data, including validation of SINs, addresses, and other critical fields.


• Collaborate with the data furnishing team to ensure clean and accurate data is submitted for processing.


• Identify and resolve data quality issues, escalating as needed to internal and external stakeholders.


• Maintain and update customer data portfolios, making improvements and edits as required.


• Support new data suppliers through onboarding, testing, and evaluation of data quality.


• Recommend acceptance or rejection of data submissions based on quality standards.


• Participate in annual audits and data quality reviews for key data suppliers.


• Provide training and support to internal teams and external suppliers on data reporting standards.


• Contribute to documentation of business requirements, SOPs, and user guides.


• Assist with special projects and take a leadership role in mentoring new team members.

REQUIRED SKILLS AND EXPERIENCE


• College or university degree/diploma in computer science, data analytics, or equivalent experience in data processing.


• 2–4 years of experience in data asset management, data analysis, or data processing.


• Strong analytical and problem-solving skills with exceptional attention to detail.


• Experience working with Salesforce is an asset.


• Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint, Outlook).


• Excellent written and verbal communication skills.


• Demonstrated ability to work independently and collaboratively within cross-functional teams.
• Strong customer service orientation and interpersonal skills.


• Experience with process improvement initiatives is a plus. Ability to identify and correct data errors, including SIN, physical addresses, and other sensitive information.

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