Digital Operations Specialist

2 weeks ago

Scarborough Village, Ontario, Canada SearchKings® Full time

About SearchKings

Our focus at SearchKings is simple: We build profitable and measurable digital advertising campaigns for companies across North America and around the world.

Since starting the company in 2009, we have had tremendous success in helping clients plan, build, and execute their digital advertising campaigns. We are a growing company looking for the next member to add to our team of talented individuals.

Benefits

  • Compensation aligned with company growth
  • Paid time off (3 weeks vacation + 5 flex days)
  • Comprehensive medical, vision, and dental benefits plan
  • RRSP/TFSA matching program
  • Corporate cell phone plan
  • Comprehensive onboarding, training, and mentorship
  • Career development and coaching opportunities
  • Stellar onsite gym with personal training sessions
  • Various team-building and company events
  • SearchKings merch to keep you looking fresh

About the Position

SearchKings is hiring a full-time Digital Operations Associate for our Operations Team. We are looking for a customer service focused individual who can assist with the onboarding/set up of new customers, and has the ability to understand & navigate website tracking. Our Operations Team environment tends to be very fast-paced, exciting, and constantly changing.

A suitable candidate would be capable of commuting to our office three days per week after completing a full-time in-office training period of six months.

What you will be doing:

  • Help with the initial configuration of Google and Microsoft accounts
  • Set up tracking for customers websites
  • Audit websites to identify tracking issues
  • Reach out to customer via email/phone/text to gain website access
  • Creating Google Tag Manger and Google Analytics accounts
  • Work with the technical operations team to identify and solve call tracking issues
  • Support the Ads management team with anything related to websites/tracking

Applicant Requirements

  • Excellent oral and written communication skills
  • Efficient multi-tasker who thrives in a fast-paced environment
  • Analytical thinker, quick learner and effective problem solver
  • Highly motivated to learn and work in digital technologies
  • Able to work independently & under pressure
  • Process-driven and very detail-oriented
  • Highly proficient with computer programs
  • Familiar with HTML and Javascript tracking code installation
  • Experience configuring Google Analytics

Bonus Skills

  • Experience with Google & Microsoft Ads
  • Knowledge of how Call Tracking works
  • Exposure to Google Tag Assistant and Google Tag Manager
  • Google Certification

Equal Opportunity Employer:

SearchKings is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment.

SearchKings is committed to meeting the accessibility needs of persons with disabilities in an effective and timely manner by preventing and removing barriers for persons with disabilities in accordance with applicable legislation, including the Accessibility for Ontarians with Disabilities Act, 2005 and the Ontario Human Rights Code (the "Code"). The Company has policies and procedures in respect of the provision of accommodations in all parts of the recruitment, assessment and onboarding process. If you feel you need accommodation(s) because of illness, disability or any other protected ground, please do not hesitate to contact us at your earliest convenience.

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