People and Family Experience Coordinator

Autism Ontario is a charitable organization with a history of over 52 years representing the thousands of people on the autism spectrum and their families across Ontario. Autism Ontario is the province's leading source of information and referral on autism, and one of the largest collective voices representing the autism community. Our mission is to create a supportive and inclusive Ontario for autism, and we value collaboration, respect, accountability and being evidence informed.

Job Summary
Title:
People and Family Experience Coordinator (West)

Location:
This is a hybrid working position, working primarily out of the Windsor office located at the Gino A Marcus Community Centre, 1168 Drouillard Rd, Windsor ON, N8Y 2R1

Hours:
37.5hrs per week

Salary:
$64,000 - $67,000

Duration:
One-year contract

Role:
Existing Vacancy

Position Summary
The People and Family Experience Coordinator at Autism Ontario plays a crucial role in strengthening relationships between the organization and the autism community across Ontario. This position is responsible for overseeing regional programs, supporting volunteers, and promoting autism awareness while ensuring alignment with Autism Ontario's mission, vision, and values. Operationally, they will lead program development and delivery, recruit and support volunteers, and foster meaningful connections between families and resources. This is a dynamic and collaborative position that requires a strong commitment to supporting individuals and families in the autism community through meaningful programming, advocacy, and resource-sharing.

Key Responsibilities

• Oversee all region-initiated programs and ensure they are following the policies, guidelines and procedures of Autism Ontario.
• Support volunteers (parents, self-advocates, and professionals) in achieving the identified goals
• Work closely with the Fund Development Team on initiatives.
• Actively recruit AO members & subscribers to AO e-news, work with volunteer coordinator to actively recruit new volunteers and build out more volunteer opportunities.
• Support volunteers in achieving identified goals. Volunteer support includes meeting quarterly with the engagement committee, having semi-annual check-ins with each volunteer and coordinating the volunteer appreciation activities in collaboration with the Volunteer Coordinator.
• Ensure policies and procedures are being adhered to guide volunteer involvement and reflect the overall values of the organization.
• Attend and be an active contributor to local community partnership meetings, representing the local community needs or provincial initiatives and stay updated on community resources.
• Organize and execute 3-4 Social Learning Opportunities per month
• Offer a minimum of one pre-school/new diagnosis multi-week program and one social event per quarter.
• Facilitate a minimum of one adult multi-week program and one social event per quarter
• Facilitate one of the following per quarter: CARES, Ausome Moms, Rad Dads and/or other Autism Ontario programs as developed and offer one additional social night for caregivers.
• Identify suitable venues, schedule activities, create and distribute marketing materials, recruit and secure volunteer support, and ensure technology capabilities for all events in assigned region.
• Evaluate and monitor program delivery, including but not limited to maintaining continuous records, updating relevant databases.

Qualifications

• A degree/diploma in a related human services field (SSW, Volunteer Management, etc.)
• Minimum of 2 years of experience in program coordination, community engagement, or volunteer management, ideally within the non-profit or social services
• Experience supervising volunteers in a non-profit setting
• Experience planning and delivering community programs or events, including logistics, marketing, and evaluation.
• Experience working with individuals with Autism Spectrum Disorder (ASD) or other developmental disabilities is an asset.
• Available to work evenings and weekends as required
• Lives within their (or is willing to travel frequently) to their assigned region
• Bilingualism (French/English) considered an asset
• Must be proficient with various computer programs including data base management, email, Microsoft 365 applications and have familiarity with social media and other technology tools and approaches
• Demonstrated commitment to principles of social justice, neurodiversity, equity, inclusion, anti- racism, anti-Black racism, anti-ableism

Autism Ontario offers a great work-life balance, a competitive benefits package. Some of the perks of joining our team include:

• Flex Hours and Hybrid working model
• Semi-casual dress code
• 3 weeks vacation, plus years of service days and 10 paid personal days
• Competitive Benefits Package with Healthcare spending account (including Health, Dental, EAP, Vision and more)
• RRSP Contributions
• Professional development opportunities
• In person team building activities
• A workplace culture that promotes both wellness and engagement
• You'll be joining a team of passionate individuals who are looking to make a difference.

Interested candidates should submit a resume and cover letter before Nov 17th, 2025. We thank everyone for their interest in this position; however, only those candidates invited to interview with us will be contacted.

Autism Ontario is an equal opportunity employer committed to maximizing the diversity of our organization and actively encourages individuals on the autism spectrum and from all equity deserving groups to apply. We welcome qualified applicants for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veterans status or any other legally protected factors.

Autism Ontario is committed to providing a barrier-free work environment in concert with the Accessibility for Ontarians with Disabilities Act and the Ontario Human Rights Code. As such, Autism Ontario will make accommodations available to applicants with disabilities upon request during the hiring process.

Please note that Autism Ontario may utilize AI-based tools during the recruitment and selection process to enhance the efficiency and effectiveness of our hiring procedures.