Customer Service Representative

6 days ago

Esquimalt, British Columbia, Canada Peninsula Co-op Full time

PLEASE APPLY HERE:

Join Our Liquor Co. 1977 Team

WHO WE ARE

Our crafted legacy stems from 1977, when a group of residents from the Saanich Peninsula started 
Peninsula Co-op.
 Driven by a shared belief in community and cooperative values, they embarked on a journey with the simple goal of serving, supporting and connecting their neighbours. The spirit of that inaugural year is the inspiration in our liquor stores, but it's not just about savouring the past. It's about inviting people to craft memorable moments, one sip at a time, while pouring love back into our community. We're a different kind of business. And that difference begins with membership.

WHO WE'RE LOOKING FOR

The Liquor Co. 1977
 is hiring a 
Customer Service Representative
(CSR) for our 
Esquimalt Liquor Store, located at 1153 Esquimalt Rd, Victoria BC, V9A 7C5.
We have a
permanent, 
full-time
role offering 
hours per week.
 Our ideal candidate has full availability for shifts any day Monday through Sunday, from opening to closing.

Applicants must be 19+ years of age.

We are a people first business, with a strong focus on our customer and member needs. We are looking for a like-minded individual to join our dedicated team. We want someone who:

·      Enjoys creating positive customer experiences and goes above and beyond in service delivery

·      Has at least 1 year of experience in the liquor industry and 2+ years working in customer-facing roles

·      Has strong cash handling skills and the ability to process transactions efficiently

·      Is knowledgeable about alcoholic beverages and is comfortable recommending products

·      Values safety, integrity, and teamwork, and is a role model for both colleagues and customers

·      Is physically capable of standing for extended periods and handling products up to 50 lb.

·      Is able to successfully pass a criminal record check

·      Has a current Serving It Right certificate (required in advance of starting)

WHAT YOU'LL BE DOING

Besides working with the best group of teammates and fantastic customers, you'll be stocking the store, processing till transactions, and generally ensuring our customers & members are taken care of, and the location is clean and safe.

WHAT WE OFFER

In addition to a starting wage of $18.81, Peninsula Co-op provides a competitive total compensation package that includes:

·      Great careers and long-term opportunity for personal and professional growth

·      Profit sharing paid four times a year

·      EFAP

·      Health & Wellness reimbursements (gym membership, yoga class, art classes etc.)

·      Educational assistance & tuition reimbursement (100% covered)

·      Social events (Sporting events and concert tickets, company outings)

·      Volunteer opportunities supporting our local community events and charities

We'll also train and develop you for Shift Supervisor, Assistant Manager, and Manager opportunities if you are looking for advancement We love to promote from within & over 70% of our leaders started with our organization in roles just like this one

Peninsula Co-op is an equal opportunity employer. We take great pride in being a safe and inclusive workplace; supporting and celebrating the diversity of our team. We are committed to every staff member enjoying their experience working with Peninsula Co-op. We reward hard work, commitment, and results.

HOW TO APPLY

On-line through Indeed, or at www.peninsulaco-

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