Learning Management Systems

The Canadian Centre for Professional Legal Education (CPLED) is a non–profit organization that offers the Bar admission program in Alberta, Manitoba, Saskatchewan, and Nova Scotia and in Fall 2026 will also offer the Bar admission program in British Columbia as well. To be called to the Bar, students must complete their articles and CPLED's Bar admission program, Practice Readiness Education Program (PREP).

CPLED is dedicated to helping students hone their practical skills and assesses how well they are able to apply their legal knowledge and skills in everyday situations. This helps ensure new lawyers are well-equipped to meet the demands of the workplace. CPLED maintains a high standard of programs and services for students to ensure a strong transition into the legal profession.

The Learning Management Systems (LMS) Specialist will act as a trusted systems advisor to CPLED staff, students, Facilitators, Assessors, Practice Managers, and Simulated Clients through system support and systems management. The Learning Management Systems (LMS) Specialist will be responsible for setting up courses in D2L.

Success in this position requires excellent interpersonal, communication, and customer service skills. Additionally, strong problem-solving abilities, relationship-building expertise, project management capabilities, and technical aptitude skills are essential.

• Ensure the accurate setup of D2L courses (PREP, LRW, law societies' supported courses, etc.). This includes the upload and maintenance of course content, imposing order and release schedules, etc.
• Ensure the learning management system is optimally configured and accurately maintained.
• Prepare, assign, and provide D2L access to students.
• Update D2L when there are changes to student's enrollment status (withdrawals, etc.)
• Support grades transfer into the MemberPro student database system.
• Act as the primary troubleshooter for MentorCity and FeedbackFruits, and provide reporting data as required.
• Coordinate aspects of the setup for Foundation Workshops and Capstone evaluations (e.g., scheduling, student groupings).
• Create and share announcements in D2L, and via e-mail.
• Support CPLED Admin mailbox including sorting and assigning e-mails and tasks with other team members and taking on tasks personally, such as assisting students and contractors with D2L technical questions.
• Create and revise technical handbooks/manuals, as well as troubleshoot technical issues for internal staff and external stakeholders.
• Act as a staff resource or information and support on all related learning management systems issues.
• Work with CPLED staff to improve and develop methods of online delivery for their programs. Educational design experience is considered an asset.
• Work with the learning management software support team at D2L to address technical issues and improve and/or develop methods for online delivery of CPLED's programs.
• Stay informed of D2L updates and new innovations through the Brightspace Community, attendance at D2L meetings, and training provided. Apply learnings to address technical issues and improve D2L delivery of CPLED programs.
• Crosstrain with other LMS Specialists.
• Provide support to the Programs Team with ad hoc tasks as needed (i.e. openness to assist with emergency Simulated Client work in urgent situations. Full scripts and training will be provided.)
• Work on and completing additional projects as required.

• Behave Ethically: Understand ethical behavior and business practices and ensure that one's own behavior and the behavior of others is consistent with these standards and aligns with the values of the organization.
• Communicate Effectively: Speak, listen and write in a clear, thorough and timely manner using appropriate and effective communication tools and techniques.
• Creativity/Innovation: Develop new and unique ways to improve the organization.
• Foster Teamwork: Work cooperatively and effectively with others to set goals, resolve problems, and make decisions that enhance organizational effectiveness.
• Organize: Set priorities, develop a work schedule, monitor progress towards goals, and track details/data/information/activities.
• Solve Problems: Assess problem situations to identify causes, gather and process relevant information, generate possible solutions, and make recommendations and/or resolve the problem.
• Timeliness: Commit to a deadline and meet those deadlines in a timely manner.
• Compassion: Treat internal and external customers with dignity and compassion and work with customers to find solutions within the guidelines of CPLED's policies.

• Adequate knowledge of learning management systems, multimedia creation tools, and web delivery tools (preferably D2L, FeedbackFruits, MentorCity, Camtasia, etc.).
• Experience leveraging artificial intelligence tools to improve efficiency and streamline processes.
• Experience with e-learning platforms, both asynchronous and synchronous.
• Strong work ethic with attention to detail and a sharp focus on the quality of work.
• Time management, prioritization, organizational, judgment and communication skills.
• Proven verbal and written communication skills and the ability to interact professionally with a diverse group of executives, managers, staff, and subject matter experts.
• Presentation and communication skills that convey confidence and credibility.
• Ability to manage high volumes of work accurately and efficiently.
• Strong teamwork skills.
• Solid customer service experience.
• Possess intermediate Microsoft Office 365 (Word, Outlook, Excel, etc.)
• Ability to meet deadlines under pressure, exercising solid judgement.
• Strong attention to detail and accuracy around data entry.
• Ability to work independently with minimal supervision along with contributing to team activities.
• Effectively managing a diverse workload; being a self-starter; reliable and dependable with strong organizational skills; able to independently draft correspondence and documents.
• Flexible and adaptable to change.

Our current Hybrid work model requires staff to have in-person time in the office and work remotely on other days. Attendance in the office is mandatory on Tuesday, Wednesdays and Thursdays for all staff unless it is an exemption day due to live student sessions or indicated by your Manager. Mondays and Fridays remain flexible, allowing you to work remotely. However, you are also welcome to work three, four, or five days in the office. We believe this hybrid model will provide staff with the best of both worlds and allow us to maintain strong connections, collaboration, and productivity.

The Canadian Centre for Professional Legal Education (CPLED) is partnering with the Law Society of Alberta on this search. CPLED thanks all applicants, however, only selected candidates will be contacted. CPLED values diversity in its workforce and equal access to opportunity. All inquiries and applications willl be handled with the highest level of confidentiality.