Partner Account Manager

10 hours ago


Toronto Ontario MWJ Canada Info-Tech Research Group Full time $80,000 - $120,000 per year

Are you ready to join a fast-growing and exciting division where you can make a real impact? ITRG's Partner Division is looking for a dynamic and driven individual to take on a hybrid sales role that combines account management with an opportunity for uncapped growth in a focused territory. We find and leverage Industry Partners to grow ITRG's brand and footprint globally and have global leaders in the Tech Services industry among our Partners, such as CDW, Fujitsu, and Tech Mahindra. We're looking for dynamic, energetic and driven individuals to contribute to ITRG as the fastest-growing growth Division.

In this role, you will:

  • Work with key accounts in a focused territory, ensuring their needs are met and identifying opportunities for upselling and cross-selling.
  • Collaborate with Partners to find new growth opportunities and drive business development.
  • Leverage your sales expertise to build strong relationships, close deals, and exceed targets. 

If you are passionate about sales, thrive in a fast-paced environment, and are eager to be part of a team that is shaping the future, we want to hear from you 

The Partner Account Manager generates new revenue and drives sales growth through the identification, engagement, and acquisition of prospective clients within an assigned territory and the management of existing relationships to both grow current accounts and generate referrals by:

  • Developing and growing a strategic focused territory.
  • Managing key strategic accounts with the aim of retention and growth.
  •  Aligning the company's products, services, and value proposition through meaningful cold calls to Senior IT and Business Executives within an assigned territory.
  • Finding new Partners and working with Partners to help grow our footprint in your focused territory.
  • Delivering against set goals and metrics.

Responsibilities: 

  • Create and execute sales to maximize revenue through growing key accounts and new business development.
  • Manage and grow select partner accounts & relationships, leveraging their network to build a sales pipeline.
  • Deliver compelling presentations to Senior IT Executives, Consultants and Business Owners.
  • Assist in the preparation of sales presentations by customizing PowerPoint presentations to align with target audience(s).
  • Own all account management conversations with Partners.
  • Ensure Partners leverage our products and services by delivering high quality service to help drive renewal and future sales.
  • Manage and respond to inbound requests from Partners.
  • Delivering against set goals and metrics.

Education and Experience: 

  • Bachelor's degree in any field.
  • 2-5 years in front-line sales experience, preferably gained in a highly consultative sales environment with a consistent track record of exceeding sales targets.
  • Excellent interpersonal and relationship skills with experience selling over the telephone and via videoconference.
  • Experience working in Partner programs or indirect sales channels an asset
  • Self-motivated, task oriented, and results driven.
  • Must have proven experience working with MS Suite of products and be adept at using internal technologies and/systems (experienced in Salesforce CRM an asset.
  • A continuous learning mindset and eagerness to give and receive feedback are key success factors for the role. 

Skills: 

  • Intellectual agility and curiosity: Willingness to continually learn about the product and customer; and use that knowledge adeptly in demonstrating and articulating ITRG's value proposition. 
  • Communication Skills: Ability to communicate both externally (to senior executive buyers) and internally (to key stakeholders) in a clear, compelling and concise manner.
  • Organizational Skills: Ability and discipline to effectively manage a multitude of sales activities with on-going re-prioritization and focus.
  • Persistence and Resilience: Demonstrates consistent tenacity in managing the sales process and successfully overcomes setbacks and disappointments
  • Active Listening Skills: Ability to listen and respond to a customer in a manner that improves mutual understanding.
  • Analytical skills: Exceptional ability to synthesize and distill large amounts of information and conduct substantive content discussions with senior-level executives.
  • Critical Thinking Skills: Strong critical thinking and problem-solving skills to assess prospect/client needs and provide actionable, outcome-based business/technical advice along with access to appropriate Info-Tech services to support achievement of business results.
  • Strategic: Ability to strategically and systematically evaluate emerging and longer-term opportunities and threats to meet customer needs.
  • Learning: Deep intellectual curiosity about the effect of customer and product insights on the business landscape & passion for learning.

Info-Tech Research Group of companies is an equal opportunity employer committed to diversity and inclusion and does not discriminate on the basis of any legally protected status or characteristic including Minority/Female/Sexual Orientation/Gender Identity/Disability/Veteran and are pleased to consider all qualified applicants. To that end, upon request, ITRG will ensure, to the extent possible, that accommodation be made available to applicants throughout the recruitment and hiring process



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