Cafe Manager

5 days ago

Whistler, British Columbia, Canada Forecast Coffee Group Full time

Forecast Coffee is looking for a Cafe Manager for it's original location in Function Junction. This location offers our fantastic specialty coffee, house-made baked goods, a small alcohol menu and an elevated everyday food menu in a comfortable, inviting space.

"Forecast Coffee exists to create space to feed the soul, igniting our collective passion for each other, our community, and the outdoors."

We're eager to find the right person who has the experience to be able to lead a team of baristas and maintain our reputation as the best coffee in Whistler

Main Role Duties:

Café/Bar Daily Operations:

  • Managing the café/bar while on shift; being an exceptional leader to your team
  • Scheduling staff and managing labour
  • Preparing and serving coffee, food and drinks, clearing tables, washing dishes – getting dirty and leading by example
  • Creating a welcoming, safe and inclusive environment for staff and customers
  • Managing stock, inventory and ordering so we can continue to make our customers happy

Administrative Operations:

  • Financial Management – meeting or exceeding set budgets
  • Community Engagement – Active involvement in community events, building positive relationships in the neighborhood.
  • Social Purpose – considering environmental and social impact when making decisions for the store.
  • Communication – professional, respectful, and prompt communication with all team members, suppliers, and stakeholders.
  • Training will be provided – however experience in some (or all) of these aspects will be considered a great asset.

Specific DutiesThis role comes with the following specific duties:

  • Hiring, firing and discipline
  • Providing all team members with fulsome basic training following Forecast Training Program
  • Ongoing development plans for team skill improvement and regular one-on-one meetings with team
  • Quarterly all-hands staff meeting
  • Creating profitable weekly schedules (weekly)
  • Approving vacation and time off requests according to business needs
  • Bank reconciliations and cash drops (every 2 weeks)
  • Approving hours and tip reports (weekly Monday)
  • Perform Café Health Check (weekly)
  • Monitoring / adjusting weekly task list and delegating to team to ensure everything on list gets done to appropriate level
  • Reporting maintenance issues and booking service according to schedules or needs
  • Weekly inventory to assist with accurate ordering (orders Monday and Thursday)
  • Receiving orders, checking for accuracy and entering to Yellow Dog system
  • Month end inventory (last week of month)
  • Managing regular communication to the team
  • Manage in-store events program by meeting with event leaders, planning operations and bringing event ideas to life
  • Maintain a record keeping procedure for all certification and licenses
  • Attend weekly all-hand Manager meeting – collate data and bring ideas and issues to solve
  • Identifying areas of improvement and bring to Leadership to discuss and resolve

Who YOU Are

· Minimum 2-year previous experience in a similar role at manager level· Specialty coffee experience – passion, knowledge and understanding of coffee, roasting processes and origin· Experience of training and development of a team· Basic knowledge of Microsoft Office suite· Understanding of POS and inventory software· Food Safe Level 1 (or higher)· Serve-it-Right Certificate· Ability to remain composed under pressure· Excellent communication and problem-solving skills· Willingness to accept and follow direction from management· Confident in delegating tasks, coaching and directing your team+

Why Work With Us?Because we are a young, passionate company with fantastic coffee And, we offer a great compensation package including an incentive bonus, extended health benefits, cell phone allowance and daily tips/gratuities. We encourage a healthy work/life balance, including flexible hours, free meals on shift and discounts across all of our stores.Also… We welcome employee input and provide a fun, safe, inclusive and supportive work environment for all. We love what we do and want our staff to feel the same way.

For more on who we are and what we love, check us out at

Hourly Wage: from $26.00 per hour PLUS TIPS

Estimated Total Compensation is $71,000 per year

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