Intermediate Systems Administrator Virtualization-Backup and Recovery
1 day ago
Position: Intermediate Systems Administrator – Virtualization/Backup & Recovery Specialist (109)
Location: Victoria / Vancouver / Vancouver Island, BC (Hybrid)
Employment Type: Full-Time
Salary: $80,000 – $95,000 annually
Application Deadline: Until Position Filled
About MYRA Systems
For over 40 years, MYRA Systems has been a trusted provider of IT solutions across British Columbia. We specialize in delivering innovative services in Microsoft Windows, Azure/M365, networks, Linux, cloud computing, security, and related technologies.
Why MYRA?
- Work with a team of highly skilled IT professionals.
- Access continuous learning and certification opportunities.
- Enjoy a collaborative, supportive work culture with work-life balance.
Role Overview
As an Intermediate Systems Administrator – Virtualization, Backup & Recovery Specialist, you will play a pivotal role in designing, implementing, and supporting customer infrastructure. This multi-disciplinary position requires expertise in VMware virtualization, storage devices, backup and recovery, and Microsoft/cloud administration.
Preference will be given to candidates with current certifications:
- VCP – VMware Certified Professional
- VMCE – Veeam Certified Engineer
Applicants progressing through interviews may be asked to provide proof of active certifications.
Key Responsibilities
- Deliver outstanding customer service and technical support.
- Manage incidents and problems for hardware and software systems.
- Maintain ticket hygiene and meet SLA response times.
- Collaborate across teams for issue resolution and infrastructure scheduling.
- Execute change management activities, including CAB ticket creation and participation in weekly CAB meetings.
- Implement changes during scheduled maintenance windows and update tickets promptly.
- Maintain accurate CMDB records and documentation.
- Stay current with technologies through training and certifications.
- Communicate recommendations clearly through presentations and documentation.
Technology Focus
- Maintain secure and compliant VMware/vSphere/Veeam environments.
- Design, implement, and monitor backup infrastructure.
- Ensure daily backup integrity for hybrid environments.
- Troubleshoot backup issues and ensure SLA compliance.
- Manage Veeam hardware/software integrations.
- Monitor system performance and availability.
Requirements
- Minimum 3 years of VMware/Virtualization and backup administration experience.
- Hands-on experience with Veeam Backup & Replication and VMware vSphere.
- Strong understanding of backup and recovery principles.
- Excellent communication and customer service skills.
- Familiarity with ITIL framework.
- Ability to provide after-hours on-call support (rotation).
- Willingness to travel to client sites and perform support outside business hours.
Nice to Have
- Experience with SLAs and ticketing systems.
- Certifications in Azure Cloud or related technologies.
- Knowledge of cybersecurity, networking, and infrastructure.
- Experience with Linux or other operating systems beyond Windows.
Application Instructions
- Submit both a cover letter and resume.
- Your cover letter should outline how you meet the listed requirements.
- Email applications only to
- Use the subject line: Systems Administrator – VMware/Backup & Recovery Specialist.
- Applications will be accepted in confidence until the position is filled.
- Only candidates selected for an interview will be contacted.
Please Note: Some MYRA customers require team members to be fully vaccinated to provide support.
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