Cloud Systems Administrator

**Cloud Systems Administrator**:
**Summary**

**Key Duties & Responsibilities**
- Implement, administer, monitor, and maintain CRD’s services within its Microsoft Azure tenant and Office 365 support Azure solutions that are deployed, including SharePoint Online and Teams.
- Participate in the technical implementation of large and complex Azure transformations and modernization projects.
- Contribute to Azure solutions, designs, models and technical innovations.
- Provides technical support for all on premises technology infrastructure by overseeing operations of the physical and virtual infrastructure including performing administration and maintenance.
- Responsible for ongoing support operations for disaster recovery to ensure the effective backup and recovery of CRD’s data on premises and in Azure/O365.
- Perform security hardening and participate in patch installation when required.
- Conducting migration, where necessary, to bring tools and other elements into the cloud.
- Working with virtualization technologies to achieve effective server management for the business.
- Train existing support staff as well as development staff on the technologies used by Microsoft Azure as part of the solutions implemented into the cloud.
- Provides second and third level support to the Service Desk, as required
- Follows all policies, procedures and standards of the CRD
- Performs other related duties as required.

**Key Skills & Abilities**
- A strong technical background in cloud platforms, particularly Microsoft Azure and O365, along with expertise in administration, security, integration, migration, and troubleshooting.
- Excellent verbal and written communication skills and ability to maintain good working relationships with professionalism, tact and a collaborative approach.
- Ability to excel in a dynamic environment, including meeting deadlines, ability to work on multiple projects and deliver on time with high quality.
- Strong assessment and problem-solving skills, including attention to detail, ability to research, analyze, interpret and summarize issues.
- Demonstrated ability to provide guidance, support, and training to users and stakeholders.
- Capable of communicating and presenting complex information to technical and non-technical stakeholders, both verbally and in written form to clarify end-user requirements, communicate complex technical terminology and provide explanations to non-technical users.
- Knowledge and/or experience with Azure Resource Manager, Resource Groups, Virtual Networks, Azure Virtual Machines, Azure Blob Storage, PowerShell DSC, Azure Automation, Azure Active Directory, and Azure Site Recovery.
- In-depth knowledge of Azure B2C and dual-factor authentication
- Knowledgeable in implementing security measures and best practices within a cloud environment.
- Understanding of Azure SQL Database, Azure Functions, Logic Apps, Azure DevOps preferred.
- Knowledge and/or experience with Azure Governance and Best Practices (Role Based Access Control, Networking Architectures, Cost Management controls etc.).
- Familiarity with migration readiness and planning tools (ex. Azure Migrate, Azure Site Recovery Planner)
- Knowledgeable in configuring and optimizing virtual machines and virtual networks.
- Familiarity with monitoring and optimizing Azure infrastructure performance.
- Skilled in configuring and managing user identities and access within M365.
- Capable of creating and managing workflows and automation using Power Automate.
- Familiar with data governance and management within M365.
- Knowledge of Agile best practices is an asset.

**Qualifications**
- Degree in a related discipline
- A minimum of 3 years' directly related experience
- An equivalent combination of education and experience

**APPLICATIONS**

Education : Bachelor’s degree
Experience : 3 years to less than 5 years