Director of Client Services

5 days ago

Montreal, Quebec, Canada Oberfeld Snowcap Full time $80,000 - $150,000 per year

Job Posting:

Oberfeld Snowcap provides our clients with innovative real estate and advisory services that deliver profitability and global brand value. Founded over 50 years ago, Oberfeld Snowcap is a full-service retail real estate advisory firm that focuses on retail tenant representation, strategic planning, property and project leasing, as well as real estate investment sales. We consider our team of seasoned experts to be our biggest and most important asset. By having a unique understanding and unparalleled expertise of the Canadian  and American retail real estate landscape.

We are seeking a dynamic and driven
Director, Client Services
to join the Oberfeld Snowcap  Retail Advisory team and develop the US market. Location: anywhere in the US with a desire for a larger market like LA,  NYC, Boston, DC, etc.

This role is focused on developing and managing relationships with retail tenants, landlords, and developers. The ideal candidate will specialize in retail leasing and tenant representation, helping to secure prime retail locations and drive successful lease negotiations.

You will be responsible for identifying retail leasing opportunities, executing development strategies, and guiding clients through every stage of the commercial real estate process.

Key Responsabilities:

  • Providing real estate advisory services and negotiating services to and on behalf of our clients
  • Manage deals through all stages of the development process
  • Ability to create market penetration strategies for clients
  • Cross functional teamwork – Client Services, GIS Services, Marketing and Real Estate Services, etc
  • Represent retail tenants in the leasing of commercial retail spaces.
  • Support on Business Development lead generation
  • Source new client opportunities through cold calling, networking, referrals, and market research.
  • Develop and maintain strong relationships with retailers, developers, landlords, and other stakeholders.
  • Identify and present prime retail locations based on client needs, brand strategy, and market trends.
  • Negotiate lease terms and conditions to secure favorable outcomes for clients.
  • Prepare and present proposals, site selection packages, comparative lease and market analyses.
  • Collaborate with marketing and research teams to create compelling marketing materials.
  • Stay informed of local market dynamics and competitive properties.
  • Maintain accurate and up-to-date CRM records, activity logs, and pipeline reports.
  • Attend industry events and trade shows to generate leads and stay connected to the market
  • Organize Market tours
  • Expected travel approximately 50%

Qualifications
:

  • Bachelor's degree in business, Real Estate, Marketing, or related field
  • 5+ years of experience in commercial real estate, brokerage, or retail leasing.
  • Excellent knowledge of the retail landscape in the USA
  • Active real estate license (required or must be obtained within a set timeframe).
  • Proven track record of business development and closing deals.
  • Strong knowledge of retail real estate market trends and tenant mix strategy in USA
  • Exceptional communication, negotiation, and presentation skills.
  • Ability to work independently while collaborating in a team environment.
  • Proficient in CRM tools, real estate listing platforms , and Microsoft Office.

Preferred Experience:

  • Experience working with national and regional retail brands.
  • Background in tenant representation, site selection, or landlord leasing services.
  • Familiarity with lease structuring, financial modeling, and real estate legal terms.

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