Logistics Dispatcher

2 weeks ago

Burnaby BC VG L, Canada BOSCUS CANADA INC Full time

Overview

The Logistics Dispatcher is responsible for coordinating cost-effective trucking, managing customs paperwork, supporting shipment forecasting, and assisting the sales team with logistics updates. The position requires strong organizational skills, familiarity with cross-border shipping, and a customer-first mindset to support the smooth movement of lumber products across our supply chain.

Primary Responsibilities:

Dispatch & Logistics Coordination

  • Secure freight capacity at or below targeted cost benchmarks.
  • Identify and arrange backhaul or round-trip freight opportunities to optimize transportation spend.
  • Prepare and manage customs paperwork for U.S./Canada cross-border shipments.
  • Monitor and address customs issues to minimize shipment delays.
  • Forecast shipping needs in relation to incoming vessel and railcar arrivals.

Sales & Carrier Support

  • Send transportation agreements to carriers and ensure all terms are properly executed.
  • Conduct follow-ups with carriers for shipment status updates (e.g., loading and delivery confirmations).
  • Provide timely updates to sales representatives regarding delivery ETAs and order tracking.
  • Coordinate closely with the sales team to ensure accurate and up-to-date communication to customers.

Key Skills & Qualifications

  • Minimum 2 years of experience in dispatch, logistics coordination, or transportation—preferably within the lumber, building materials, or wholesale distribution industries.
  • Knowledge of customs regulations and documentation processes (U.S./Canada).
  • Experience with flatbed and dry van carriers is strongly preferred.
  • Strong communication, multitasking, and problem-solving abilities.
  • Proficient in Microsoft Office (Excel, Outlook) and transportation management systems (TMS).

Preferred Qualifications:

  • Familiarity with cross-border transportation and regulatory requirements.
  • Prior experience working with sales teams in a logistics support capacity.
  • Understanding of transportation compliance (weight limits, securement rules, etc.).

Work Environment:

  • Office-based with regular phone/email communication with carriers and sales reps.

If you are passionate about supporting sales operations and thrive in a collaborative environment, we encourage you to apply for this exciting opportunity as a Logistics dispatcher.

Job Types: Full-time, Permanent

Pay: From $50,000.00 per year

Benefits:

  • Casual dress
  • Company events
  • Dental care
  • Disability insurance
  • Employee assistance program
  • Extended health care
  • Life insurance
  • On-site parking
  • Paid time off
  • Tuition reimbursement

Work Location: In person

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