Office Administrator/Receptionist

About Us: At Royal Truck and Trailer Sales Ltd., we are committed in offering exceptional service while maintaining a welcoming atmosphere. We are currently seeking an experienced and dynamic Office Administrator/Receptionist to join our team. This role is perfect for someone who thrives in a multifaceted environment where no two days are the same.

Role Overview:

As the first point of contact for our customers and partners, you will play a key role in maintaining smooth office operations. You will manage front desk activities, support administrative needs across departments, and ensure that our dealership delivers a professional and organized experience both in person and by phone calls. If you enjoy staying on top of tasks and keeping things running seamlessly, this role is a great fit.

Key Responsibilities:

• Serve as the primary point of contact for all visitors, clients, and incoming calls, ensuring a professional and welcoming experience
• Greet customers in person and by calls, respond to inquiries, direct calls, and provide accurate information in a courteous manner
• Manage daily front-office operations including scheduling appointments, managing documents and maintaining orderly flow of paperwork in a dealership, automotive, or heavy-duty truck environment
• Support administrative tasks such as data entry, filing, document preparation, and managing email correspondence proficiently
• Monitor and follow up on tasks to ensure timely completion and resolution
• Handle confidential and sensitive information with discretion and professionalism
• Assist with basic reporting and tracking as needed, ensuring accuracy and attention to detail
• Maintain and organize office supplies, records, and files to support efficient office functioning
• Collaborate with sales, service, and finance teams to assist with dealership processes and ensure seamless customer service

**Previous Experience is Mandatory**

Qualifications:

• Graduate diploma or equivalent required; further office admin or business training is an asset
• Previous experience in Office Administration/ Receptionist role is required, ideally in a dealership, automotive, or heavy-duty truck environment
• Good time management and multitasking abilities to handle phone calls, emails, appointments, and paperwork efficiently
• Highly organized and detail-oriented, able to manage multiple tasks and priorities in a fast-paced office
• Excellent verbal and written communication skills with a friendly and professional attitude when interacting with customers & team members
• Strong customer service skills, with the ability to greet visitors, answer questions, and support customers throughout their visit
• Proficiency in Microsoft Office (Word, Excel, Outlook) and comfortable in learning new platforms as required
• Ability to maintain confidentiality and handle sensitive information appropriately
• Team-oriented mindset, willing to support sales, service, and finance departments proficiently

Why Join Us?

• Competitive pay
• Supportive and engaging team culture
• Opportunities for growth and advancement

Job Type: Full-time

Language requirement:

• English- Full Professional Proficiency
• Hindi & Punjabi- Working proficiency is an asset
• French- Not Required

Schedule:

• Monday to Friday
• Weekends as needed

Work Location: In person

Job Type: Full-time

Pay: $20.00-$30.00 per hour

Application question(s):

• Do you have previous experience in relevant role in Auto/ Trucks-dealership industry? If any, how many years?
• Can you share an example of a time you handled multiple office tasks simultaneously in an efficient manner?

Work Location: In person