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Product Manager, Specialty Personal Insurance
5 hours ago
Experience Aviva
Individually we are people, but together we are Aviva. Individually these are just words, but together they are our Values – Care, Commitment, Community, and Confidence.
At Aviva Canada, we put people first, our employees, our customers, and our communities. We're proud of a culture built on care, inclusion, and collaboration, where your voice matters and your growth is supported. We're not just about insurance; we're about making a real difference by protecting what matters most.
The Opportunity
Aviva's Personal Insurance Team is seeking a highly motivated Product Manager to drive the development and management of our Specialty Products portfolio. In this role, you will oversee the end-to-end lifecycle of product management, development, and transformation, supporting both broker and direct distribution channels. The ideal candidate will ensure our products are consistently aligned and adaptable across all channels, while leading key initiatives and maintaining a robust risk and control framework.
Our Personal Insurance team is comprised of dedicated, collaborative professionals who value transparency, accountability, and a positive work environment. We are committed to delivering exceptional results with the customer at the center of every decision, and we pride ourselves on fostering a culture that is both high-performing and engaging.
What you'll do:
- Management of a robust technical product strategy that supports overall business objectives
- Manage the product value proposition end-to-end, delivering on all business KPIs including profitability, growth and customer experience
- Work with MGAs and Distribution to promote the Lifestyle product value proposition to key Brokers via training, communications, and business planning
- Support the larger Specialty ecosystem by performing analyses, developing initiatives, and driving actions working closely with Underwriting, Pricing, Claims, Systems, Operations and Distribution
- Act as a Product lead for the PI transformation, supporting the overall product strategy working with key partners internally across Aviva and externally with partners
- Work within Aviva's product governance framework to support optimization and simplification of existing products, while bringing a sound risk management mindset
- Assess competitive information by proactively keeping on top of the latest customer, industry and competitive trends
- Actively lead and influence indirect reports and partners to meet timelines and objectives that best support the business strategy
- Track benefits and impact post-deployment analysis
- Develop and maintain positive relationships with various internal/external parties
- Work with Marketing to develop marketing plans, communications and other initiatives to achieve business objectives
- Relentlessly focus on customer needs and trends, ensuring we are serving our customer needs, treating customers fairly and having customers at the core of all our activities
- Contribute to monthly insights and performance management of financial performance
What you'll bring:
- Bachelor's degree and/or College Diploma in Business; an advanced degree or professional designation is preferred.
- Minimum 8 yrs. experience in the Property and Casualty business (emphasis on Specialty Personal related products is an asset) including an understanding of the P&C regulatory environment
- 2 years of Product Management and Project Management (i.e. executed large projects/initiatives)
- Demonstrated ability to deliver large and complex initiatives with measurable outcomes and success metrics.
- Comprehensive understanding of technical underwriting practices and the associated regulatory landscape.
- In-depth knowledge of underwriting, product development, and claims operations.
- Exceptional communication skills, with a proven ability to influence both internal and external stakeholders.
- Strong analytical capabilities, adept at evaluating quantitative and qualitative data to inform decision-making.
- Proven ability to distill and present key insights and actionable recommendations to stakeholders, including senior leadership.
- Ability to independently conduct research and engage external partners to evaluate and capitalize on product opportunities.
What you'll get:
- The salary band for this position ranges from $100,000 to $120,000. Please note that individual salary is determined by factors such as job-related knowledge, skills and experience, as well as internal equity.
- Compelling rewards package including base compensation, eligibility for annual bonus, retirement savings, share plan, health benefits, personal wellness, and volunteer opportunities.
- Hybrid flexible work model
- Outstanding career development opportunities.
- We'll support your professional development education.
- Competitive vacation package with the option to purchase 5 extra days off per year.
- Employee-driven programs focused on gender, LGBTQ+, origins, diversity, and inclusion.
- Corporate wellness programs to support our employees' physical and mental health.
This job advertisement is for an existing vacancy which has been posted both internally & externally.
Aviva Canada may use AI (Artificial Intelligence) tools to assist us throughout the recruitment process to screen, assess or select applicants for a position.
Aviva Canada welcomes applications from all qualified individuals and has a process in place to provide accommodations for persons with disabilities at all stages of the hiring process and during employment. If you require an accommodation during the interview or hiring process, please contact your Aviva Talent Acquisition Partner so that an appropriate accommodation can be arranged.
