Human Resources Administrator

Drive for Excellence

Looking to join a fast-paced and an ever expanding organization? Be a part of our dynamic team at Performance Auto Group

We are currently seeking an Employee Services Administrator to join our Employee Services team on a 12 month Contract.

The Employee Services Administrator (ESA) is responsible for administering group benefits programs for employees across Performance Auto Group. A key component of the role is coordinating and executing compliance-related activities (including OMVIC dealership renewal tracking and worker eligibility compliance), as well as managing monthly department expense tracking and reporting.

The ESA also supports organizational development initiatives such as HR systems implementations, employment program rollouts, and total rewards activities. In addition, this role produces routine HR metrics and workforce reporting to support workforce insights and trend analysis.

The ideal candidate is detail-oriented, proactive, and service-focused, with a positive, solutions-driven approach and the ability to anticipate needs in a fast-paced, changing environment.

About Us

Performance Auto Group, is a leading automotive group, whose purpose is to be the preferred automotive group by fostering fair and respectful relationships that positively impact our team, customers, partners, and communities. Our core values as an organization are the principles we were built on that guide us today:

• Great Experience: Every customer is entitled to a great experience
• Integrity: We are honest and transparent in our actions
• Diversity: We are stronger through the inclusion of people, brands and ideas
• Innovation: We passionately embrace opportunities for new and continuous improvements
• Empowerment: We encourage and support our people in taking initiative
• Giving Back: We positively impact the communities in which we live, work and raise families

Here's what you'll deliver:

Total Rewards

• Perform daily and routine benefits processing including but not limited to enrollments, terminations, changes, beneficiary updates
• Perform claim administration duties related to disability, accident and life claims
• Perform monthly and quarterly benefits audits; report and resolve with HR and Payroll management
• Maintain employee benefits files, maintain group benefits database
• Conduct monthly billing review in preparation for posting in accounting
• Prepare monthly and/or quarterly benefits usage reports for management
• Perform annual salary updates to benefits service provider
• Administer all employee discount and purchase programs including workperks and employee assistance programs
• Administers the job evaluation process to ensure continued internal alignment and pay equity compliance.
• Maintains organizational bank of job titles and job descriptions
• Handles special projects related to Total Rewards (Group Benefits, Compensation, Pay Equity and Reporting).

HR Administration, Compliance, and Department Support

• Provide administrative support to the Director of Employee Services, including responding to employee and external inquiries via phone and email, and preparing documents, memos, charts, presentations, and reports.
• Manage incoming mail and correspondence; assess urgency and distribute items requiring priority attention.
• Monitor and track annual OMVIC dealership renewals for all dealership locations.
• Conduct routine audits to confirm dealer registration compliance across dealership accounts (Ontario Motor Vehicle Industry Council requirements).
• Track and report on monthly department expenses.
• Build written and visual reports on a routine and ad hoc basis using ADP WFN, Google tools, and other reporting platforms.
• Support HRIS-related initiatives, including system updates and implementation activities.
• Coordinate annual employee file scanning and secure shredding projects.
• Maintain and update Employee Services phone lists and corporate contact listings.
• Organize and maintain the Employee Services office and archive storage in a professional and audit-ready manner.
• Represent Employee Services with a professional, service-oriented approach in all interactions with employees, visitors, suppliers, and stakeholders.
• Maintain strict discretion, privacy, and confidentiality; handle sensitive information ethically and professionally.
• Comply with all applicable federal/provincial regulations and internal policies.
• Perform other duties as assigned by department leadership.

What do you need to succeed?

• Undergraduate degree or diploma in Human Resources Management or related field.
• CHRP designation (or actively working toward completion) is preferred.
• Minimum of 2 years of experience in HR administration (or a closely related administrative HR role).
• Group benefits administration experience is strongly preferred
• Strong written and verbal communication skills.
• Working knowledge of Google applications (including Sheets and shared drives/team drives).
• Strong relationship-building and stakeholder service mindset.
• Proven ability to manage competing priorities in a fast-paced, high-pressure environment.
• Strong time management skills with demonstrated initiative and follow-through.
• Meticulous attention to detail and accuracy.
• Sound judgment, problem-solving ability, and a proactive approach to addressing issues.
• Demonstrated professionalism and ability to maintain strict confidentiality.
• Must have a valid Ontario G or G2 Driver's License and good driving record.

What's in it for you?

• Excellent management support and guidance
• Opportunities through our Internal career development program
• Discount on vehicles, service and parts for you and your family
• Free and engaging employee events
• Did we mention we love giving back to our communities?

Job Type: Full Time - Temporary (12 month contract)

Compensation (expected annual salary): $50,000 - $60,000 per year. The starting salary will be set within this range based on job-related factors such as relevant skills and experience.

Performance Auto Group is a leading automotive company in Ontario with over 2,000 employees, 23 brands and 44 locations in Brampton, Brantford, Bolton, Grimsby, Mississauga, Orangeville, St. Catharines, Huntsville and Toronto. Performance Auto Group also includes AutoPlanet, Canada's largest indoor used car showroom.

This recruitment process involves the use of artificial intelligence, and this job posting is for an existing vacancy.

Performance Auto Group is an equal opportunity employer. Accommodations are available throughout the recruitment and selection process in accordance with applicable legislation. We thank all applicants for their interest; however, only those selected for an interview will be contacted.