Maintenance Supervisor

Job Title

Maintenance Supervisor / Engineering Supervisor

Property

Element by Westin Calgary Airport/Four Points By Sheraton Calgary Airport

Department

Engineering / Facilities

Reports To

Chief Engineer / General Manager

Position Summary

The Maintenance Supervisor at Element by Westin Calgary Airport/Four Points By Sheraton Calgary Airport is responsible for supervising daily maintenance and engineering operations to ensure a safe, functional, and well-maintained environment for guests and associates. This role supports Element by Westin/Four Points and Marriott International brand standards, with a strong focus on sustainability, preventive maintenance, and guest well-being in an extended-stay hotel environment.

Key Responsibilities

Operations & Preventive Maintenance

· Supervise and participate in daily maintenance operations for guest rooms, public areas, back-of-house, and exterior facilities

· Execute and monitor preventive maintenance programs for HVAC, plumbing, electrical, mechanical, kitchen, laundry, and life-safety systems

· Maintain extended-stay room features including kitchenettes, appliances, and in-room systems

· Respond promptly to guest maintenance requests and emergency situations

Leadership & Supervision

· Directly supervise, schedule, and assign work to maintenance team members

· Provide hands-on technical support, coaching, and training

· Conduct performance evaluations and address performance or conduct issues in line with company policies

· Assist with recruitment, onboarding, and scheduling of maintenance associates and contractors

Safety, Compliance & Risk Management

· Ensure compliance with Alberta Occupational Health & Safety regulations, WHMIS, fire code, and local building standards

· Conduct routine safety inspections and ensure timely corrective actions

· Maintain and test life-safety systems including fire alarms, sprinklers, emergency lighting, and generators

· Enforce safe work practices, lockout/tagout procedures, and proper use of tools and equipment

Sustainability & Brand Standards

· Support Element by Westin sustainability initiatives, including energy efficiency, waste reduction, and water conservation programs

· Monitor building systems to optimize energy usage and reduce operating costs

· Ensure facilities meet Element and Marriott brand standards at all times

· Assist with brand audits, inspections, and compliance reporting

Financial & Asset Management

· Assist in managing departmental expenses and maintenance budgets

· Control inventory of tools, spare parts, and maintenance supplies

· Coordinate and oversee vendor and contractor services

· Support capital projects, room refreshes, and brand-mandated renovations

Guest Experience & Cross-Department Collaboration

· Work closely with Housekeeping and Front Office teams to minimize room downtime

· Proactively identify and resolve facility issues that could impact guest comfort or safety

· Contribute to a positive guest experience by ensuring prompt and professional service

Qualifications & Experience

· 2–4 years of hotel maintenance or facilities experience, preferably in an extended-stay or full-service hotel (200+ rooms)

· Prior supervisory experience in a non-union environment preferred

· Strong working knowledge of HVAC, plumbing, electrical, mechanical, and building systems

· Experience maintaining in-room appliances and kitchen equipment considered an asset

· Hotel experience preferred

Skills & Competencies

· Strong leadership and people-management skills

· Hands-on technical troubleshooting ability

· Excellent organizational and time-management skills

· Effective verbal and written communication

· Proficiency with CMMS and basic computer applications

Physical & Work Requirements

· Ability to lift up to 50 lbs and perform physical maintenance tasks

· Flexibility to work weekends, evenings, and on-call shifts as required

· Ability to work in mechanical rooms, rooftops, and confined spaces

Job Type: Full-time

Pay: $20.00-$25.00 per hour

Expected hours: 40 per week

Benefits:

• Dental care
• Extended health care
• On-site parking

Work Location: In person