Program Supervisor

Program Supervisor: Community Support Program

Edmonton Integrated Services (EIS) is committed to promoting the development and well-being of individuals who have developmental disabilities, to strengthen positive relationships between individuals and their community and to promote inclusive living. We achieve this by providing a variety of services through our dedicated staff community, like you.

We are looking for a highly motivated and committed leader to join our Community Support Program as a Program Supervisor. If you feel you can make a real difference to the individuals we support, by adding value to people's lives and working with them to achieve their goals then this role is for you.

As a Program Supervisor (Team Leader) you will incorporate front-line supervisory functions and direct support/service responsibilities. A key responsibility is training and support for other, less-experienced direct service staff.

To succeed as a Program Supervisor, you should be able to demonstrate the ability to:

• Supervise staff in various situations to ensure effective and efficient implementation of policies and procedures
• Act as the team resource for information on relevant policies, procedures, legislation, and regulations
• Act as the principal liaison between staff and senior program management
• Build strong relationships with Guardians, Client Service Coordinators, Trustees, and other general service practitioners, as required
• Contribute to the development and management of team scheduling
• Participate in the community to encourage and support community options
• Recruit new employees and conduct orientations of the agency and the program
• Participate in development of Individual Service Plans, Positive Behavior Approaches and Risk Plans
• Attend Psychiatric and medical appointments
• Provide support and feedback with support workers required documentation, monthly summaries, critical incident reports and medical reports
• Provide support and consultation as required to the afterhours On-Call Supervisor for your teams
• Coordinate monthly team meetings to ensure programmatic compliance

You will bring:

Formal Education: Post-Secondary diploma/degree in Social Services, Community Rehabilitation, Disability Studies, or a related field.

Experience: 2-3 years' experience supporting individuals in a community setting. Experience dealing with adults with complex needs, developmental disability, mental health concerns and behaviors of concern is a must. 2 years of supervisory/administrative experience is required.

Hours: The hours are mainly Monday-Friday 8:30 – 4:30pm but flexibility is required as some night/weekend hours are required.

Knowledge, Skills, Abilities:

• A positive attitude and belief that with specialized supports individuals can develop skills towards participating in their communities
• Demonstrated supervisory, leadership and team building skills
• Demonstrated ability to work effectively in a team- oriented work environment
• Excellent communication skills
• Must be able to identify issues, set priorities and implement an appropriate plan of action
• Well-developed reporting and computer skills

Other Necessities:

• You will need to have a reliable vehicle with personal liability insurance with a minimum coverage of two million ($2,000,000.00)
• Successful candidate will need to provide a current Criminal Record Check with a Vulnerable Sectors Search

Why join our team?

We offer a unique and exciting work environment, where you have the opportunity every day to make a positive impact on our individual's lives. We want to encourage you to do your best, so as a full-time permanent employee of EIS you can look forward to:

• Competitive Salary: $53,040.00 to $57,948.80 per year, based on experience and education.
• Benefits: Group Health & Dental, Pension Plan with Agency matching, and generous time off including up to 15 vacation days and 10 paid sick/wellness days per year.
• Professional Growth: Opportunity to lead a dedicated team and develop impactful programs in a supportive environment. A wide range of learning and development opportunities in support of your personal and professional development goals.

Job Type: Full-time

Pay: $53,040.00-$57,948.80 per year

Benefits:

• Dental care
• Employee assistance program

Work Location: In person