Business/Test Analyst

5 days ago

Toronto, Ontario, Canada Infotek Consulting Inc. Full time

CAN – Business Analyst (HR Systems / Test Lead) (Contract)

Start Date:
ASAP

Duration:
18 months

Extension:
Possible (based on business needs and performance)

Conversion:
Possible (strong candidates may convert earlier)

Schedule:
Mon–Fri, 9:00 AM–5:00 PM (37.5 hrs/week); some meetings as early as 8:00 AM

Location:
Hybrid – Waterloo, ON or Toronto, ON (3 days onsite/week)

Overtime:
Occasional evening calls (global stakeholders)

Role Overview

Seeking Business Analysts to support HR Systems initiatives, enhancements, and BAU within a global PeopleComms Technology team. This role combines business analysis and test leadership, including requirements elicitation, test strategy development, execution oversight, UAT coordination, and defect triage for HR technology solutions.

Key Responsibilities

  • Lead discovery and document business requirements, acceptance criteria, and process flows
  • Define and manage test strategy, plans, suites, and traceability (RTM)
  • Coordinate testing across system, integration, UAT, and release/regression cycles
  • Lead UAT planning, execution, triage, sign-off, and hypercare support
  • Run defect triage and publish quality metrics and status reporting
  • Coordinate non-functional testing activities (accessibility, performance, security/privacy)
  • Support release readiness and continuous improvement of templates/playbooks

Required Qualifications

  • 3+ years as a Business Systems Analyst / HR Systems Analyst supporting HR technology
  • Strong HR domain knowledge (e.g., talent, recruiting, onboarding, time/absence)
  • Experience with Workday and/or ServiceNow HRSD
  • Hands-on Test Lead experience (strategy, execution oversight, defect management)
  • Knowledge of SDLC (Agile/Waterfall) and testing methodologies
  • Experience with test/defect tools (e.g., JIRA, Xray/Test Plans)
  • Strong facilitation and communication skills; comfortable leading workshops, UAT, and triage sessions
  • Awareness of HR data privacy and compliance considerations

Nice to Have

  • Human Centered Design exposure
  • CHRP/CHRL, PMP, or related credentials
  • Experience supporting global stakeholder groups and vendor teams
  • Configuration or coding experience

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