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Customer Service Representative, Pinnacle Collision Centre

2 weeks ago

Winnipeg, Manitoba, Canada Mercedes-Benz Group Full time $45,000 - $65,000 per year

Customer Service Representative

Pinnacle Collision Centre – Winnipeg, MB

Proud member of Pinnacle Automotive

Best Dealerships to Work For 2023, 2024 & 2025

Overview

At Pinnacle Collision Centre we believe excellence begins with integrity, teamwork, and pride in the craft. As part of the award-winning Pinnacle Automotive group, we offer more than a workplace—we offer a community built on trust, support, and shared success.

We're hiring a Customer Service Representative who brings empathy, efficiency, and clarity to every client interaction.

What You'll Do

  • Greet customers and guide them through the repair process
  • Provide status updates and coordinate with estimators and technicians
  • Answer inquiries with professionalism and care
  • Assist with appointment scheduling and administrative support

What You Bring

  • Excellent communication and interpersonal skills
  • A calm, customer-focused approach
  • Experience in a service or collision environment is an asset
  • Strong organization and multitasking abilities

Our Commitment to Inclusion

Pinnacle Collision Centre is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. If you require accommodation during any stage of the recruitment process, please let us know — we will work with you to meet your needs.

Apply today

Think this role sounds like a great fit? Join a team that values your growth, your ideas, and your drive.