Senior Director of Client Delivery

About Us
Groundbreaker. Game changer. Pioneer.

TRC has long set the bar for clients who require more than just engineering, combining science with the latest technology to devise innovative solutions that stand the test of time. From pipelines to power plants, roadways to reservoirs, schoolyards to security solutions, clients look to TRC for breakthrough thinking backed by the innovative follow-through of an industry leader.

TRC's professionals work with a broad range of commercial, industrial and government clients and the communities they serve. We deliver breakthrough solutions that address local needs -- so our clients can better succeed in an ever-changing world.

Working at TRC means tackling interesting, meaningful projects. We pride ourselves on our collaborative spirit, entrepreneurial zeal and agile corporate structure. We recognize that the expertise of our staff is our strongest asset, so we generously reward employees for successful performance and invest in their careers through training and the development of new skills and certifications.

Overview
The Senior Director of Client Delivery and Development at TRC Companies IP&A is responsible for overseeing client engagements, ensuring high-quality service delivery, and driving business growth through strategic development initiatives. The Director will provide advice on regulatory issues and maintain a high-level knowledge of the utility industry and policy trends affecting the industry. This role will report to the Managing Director of Strategy and Consulting Services. This role requires a deep understanding of client delivery, consulting services, project execution, and client relationship management.

Responsibilities

• Client Engagement & Relationship Management: Build and maintain strong relationships with key clients, ensuring satisfaction and long-term partnerships.
• Strategic Growth & Business Development: Identify expansion opportunities, develop new service offerings, and drive revenue growth.
• External Speaking and Representation: Represent TRC Companies IP&A at industry forums and events.
• Operational Excellence: Oversee project execution, ensuring efficiency, quality, and alignment with client expectations.
• Leadership & Team Development: Mentor and lead teams, fostering a culture of collaboration and high performance.
• Financial & Performance Management: Monitor key performance indicators (KPIs), manage budgets, and ensure profitability.
• Regulatory & Compliance Expertise: Ensure the IP&A leaders and team members have a complete understanding of regulatory policies and practices, including an understanding of compliance requirements.
• Sustainability and Renewable knowledge: Share industry knowledge and experiences regarding sustainability and renewable policies and practices to assist clients in developing strategies.

Qualifications

• Understanding of and experience in leadership positions in the utility industry.
• Extensive experience in consulting, project management, or client services.
• Strong leadership and strategic thinking skills.
• Proven track record in business development and client relationship management.
• Knowledge of industry trends, regulatory requirements, and best practices.
• Awareness of reliability, affordability, and sustainability challenges to competitive energy initiatives and clean energy programs.
• Demonstrated skills fostering strong client relationships and advancing TRC's leadership in the energy and utility industries.
• Ability to support TRC Companies' values and culture commitments.

Minimum qualifications are the requirements an applicant must meet to be considered a candidate for the position.

• Bachelor's Engineering Degree, or equivalent field
• 15 years' experience working in consulting or equivalent
• Experience developing and filing rate cases, supporting testimony, and other regulatory materials
• Excellent written and verbal communication skills
• Capable of maintaining a high energy level to handle a dynamic, fast-paced workload
• Excellent organizational skills

Benefits
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TRC offers a competitive benefit package consisting of:

• Medical, dental, vision, and disability insurance.
• 401 (k) package that includes both traditional and Roth IRA options and a Company match.
• Paid time off contingent upon full-time or part-time status and level of seniority (ranging from 15 to 25 days per year).
• All full-time employees enjoy a minimum of 8 Paid Holidays per year.
• TRC ensures that all employees, including those who work part-time, receive paid sick, family, and disability leave in accordance with the laws of their state of residence.
• These benefits apply to US employees depending on their employment status (full-time, part-time, or temporary). TRC offers jurisdiction-specific benefit packages for International and Puerto Rico employees.

Compensation
: In accordance with local law, the salary range below is applicable for the job and location associated with this requisition. Compensation will vary based upon experience, education, skill level, geographical location, and other compensable factors.

Other Compensation:
Employee may be eligible for participation in the Company's annual Discretionary Bonus Program, which is contingent on Company, Business Segment, and Individual performance against Key Performance Indicators, which vary by year and employee.

EEO Statement

TRC is an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by applicable law. All employment decisions are made based on qualifications, merit, and business needs. We celebrate diversity and are committed to creating an inclusive environment for all employees.

The complete job description and application are available on TRC's career site.

TRC accepts applications for this position on an ongoing, rolling basis and reserves the right to cancel this posting at any time.