Bilingual Customer Service Representative

7 days ago

Montreal, Quebec, Canada SPECTRAFORCE Full time $40,000 - $80,000 per year

Title: Service Representative – Data Entry Clerk

Location: Montreal, QC

Duration: 4 months (Possibility of extension/conversion into FTE)

Pay Rate: $20.68 / Hourly

Summary:

Responsible for operating data entry devices, such as a keyboard or computer, to verify and input data.

Job Duties and Responsibilities:

  • Read source documents such as cancelled checks, sales reports, or bills, and enter data in specific data fields or onto tapes or disks for subsequent entry, using keyboards or scanners.
  • Compile, sort, and verify the accuracy of data before it is entered.
  • Locate and correct data entry errors or report them to supervisors.
  • Compare data with source documents, or re-enter data in verification format to detect errors.
  • Maintain logs of activities and completed work.
  • Perform other duties as assigned.

Education:

  • High School Diploma or equivalent required.
  • Entry level to 2 years of related experience required.

Skills and Competencies:

  • Verbal and written communication skills, attention to detail, and interpersonal skills.
  • Ability to work independently and manage one's time.
  • Ability to accurately document and record customer/client information.
  • Previous experience with computer applications, such as Microsoft Word and Excel.
  • Completion of a speed and accuracy data entry test (May be required).

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