Store Manager – Retail
7 days ago
About the Role
We are looking for a hands-on Store Manager to lead daily operations at one of our 180 Smoke retail locations in Ontario.
This is not a desk-based role. The Store Manager is expected to be present on the sales floor, lead by example, and take direct ownership of store performance, team execution, and key KPIs.
If you are an operator who enjoys running a store like a business, managing people, and driving results, this role is for you.
Key Responsibilities
- Lead daily store operations, including opening/closing, cash handling, and floor supervision
- Actively support staff on the sales floor and ensure a high-quality customer experience
- Recruit, train, schedule, and manage store staff
- Monitor and manage inventory levels, ordering, and shrink control
- Ensure compliance with company policies, health & safety standards, and regulatory requirements
- Take ownership of store KPIs, including:
- Sales and revenue targets
- Gross margin and shrink
- Labour cost control and scheduling efficiency
- Customer satisfaction and repeat business
- Review performance regularly and implement corrective actions when needed
Required Qualifications
- Previous experience as a Store Manager or Assistant Manager in retail
- Strong leadership skills with a hands-on management style
- Comfortable being accountable for numbers and performance metrics
- Reliable, organized, and able to work independently
- Availability to work evenings, weekends, and flexible hours based on business needs
Preferred Qualifications
- Experience in specialty retail, convenience retail, or regulated retail environments
- Strong sales orientation and customer-first mindset
- Experience managing KPIs, reports, and basic financial metrics
Compensation & What We Offer
- Potential performance-based incentives tied to store KPIs
- Stable, long-term role in a structured retail environment
- Opportunity to grow with a multi-location retail brand
Schedule
- Full-time
- Flexible schedule based on store operations, including evenings and weekends
Job Type: Full-time
Pay: $40,000.00-$50,000.00 per year
Benefits:
- Casual dress
- Store discount
Application question(s):
- Do you have at least 2 years in the Vaping Industries?
Experience:
- Management: 5 years (required)
Work Location: In person
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