Sales Account Manager

Company Name: PBS Systems

Internal Job Title: Sales Account Manager (APS)

Job Location: Remote

Job Type: Full-time, Permanent

Reports To: Manager, National Sales

Job Requirement(s): Up to 50% travel may be required

No. of Openings: 01

"PBS is the fastest growing "All Inclusive Business Platform" vendor in North America and we've only just begun "

The Opportunity:

We are changing the way people buy and service cars one dealership at a time. In business for over 35 years, PBS is the third largest DMS (Dealership Management System) provider to the North American retail automotive industry. Each month we welcome hundreds of new users to our software platform, and we need your help.

We are unique in the industry because we view our customers as business partners, technology innovators, and friends. Our software can run all aspects of an automotive dealership with sales, service, inventory management, and accounting modules.

And that's where you come into the picture. While specific roles are posted, PBS is always open to pivoting with quality people and adding to the team based on your skills and the needs of our customers. After you join the team, we will continue the process of moving you into new roles based on your talents, growth, and interests.

The Role:

The Sales Account Manager - Eastern will be responsible for fostering long-term relationships with dealership management, providing excellent customer service, and promoting and selling PBS products to our clients. You will be the liaison between external and internal clients to ensure the timely and successful delivery of our maintenance guide, online scheduling and vehicle service contract solutions according to client needs. You will be familiar with products relevant to the corporate development unit and be able to competently present a PBS solution to suit the customer's needs. You are comfortable communicating with customers via phone, email, and video conference, and can effectively communicate the features and benefits as they relate to the customer's needs.

Job Responsibilities:

• Manage and maintain excellent client relationships with new and existing clients
• Understand and be able to explain PBS products related to maintenance, online scheduling and vehicle service contracts
• Generate a strong sales portfolio to attain sales targets and goals
• Be able to identify new sales opportunities within existing accounts
• Generate proposals and ensure proper follow-through for completion
• Identify customers' needs, recommend solutions, and manage and resolve potential conflicts
• Educate our customers on our conferences, events, training resources and workshops
• Conduct remote presentations
• Excellent Problem Solver with the ability to "think on your feet"
• A self-starter who can learn quickly and always follow through on tasks
• Assist in troubleshooting efforts and support activities, as needed
• Update and maintain CRM databases as you move customers through the sales funnel
• Develop and maintain relationships with internal and external stakeholders
• Effective Communication and Presentation skills ae required for a wide variety of audiences

Qualifications:

• Post-secondary education, degree, or diploma
• Strong technical aptitude
• Previous experience in Customer Service, Account Management or Business Development roles would be an asset
• Previous experience in the Automotive Industry coupled with knowledge and use of DMS products is also an excellent asset
• Strong Knowledge of Microsoft Office Suite

What we offer:

• Internal promotion and growth opportunities
• An education department dedicated to helping you with professional and personal development
• Free parking
• Staff events
• Competitive base salary
• Great referral bonus
• Staff discounts with GM, Dell, and more

Should you be selected for an interview, you will be contacted via email. Please monitor your junk/spam folder

PBS Systems thanks all applicants for their interest, however only those selected for an interview will be contacted. PBS Systems is an employment-equity employer. Candidates who require accommodations throughout the recruitment process please contact the Recruiting Department.