UX Designer

We're Sagen

Sagen is Canada's leading private mortgage insurance company making home ownership more accessible to first time homebuyers. For the past 30 years we have been focused on being the most trusted partner for lenders and brokers.

Our expertise in superior customer service, thought leadership, and industry knowledge has allowed us to be a driving force for our most important stakeholder, our valued customers. Our best-in-class team across the country work tirelessly to make every deal the most important deal. We are 100% Canadian-owned and believe in helping all Canadians achieve their dream of homeownership.

Sagen's collaborative culture inspires our people to be authentic and curious while pursuing excellence in what they do.

Ready to make an impact?

Reporting to the VP, IT Operations, the UX Designer has the opportunity to join a dynamic team focused on driving business success through contemporary user-centric designs and meaningful experiences.

Here is where you will be focusing to ensure your success.

• As a member of the UX team, provide both highly analytical and creative ideas in directing the visual appearance and functionality of all new features and enhancements on our software applications.
• Work with the Manager, User Experience to initiate, suggest, and spearhead major UI re-factorings for a more intuitive user-experience.
• Support the Manager, User Experience in designing elegant solutions to complex workflows. Design things that people will talk about.
• Act as the user-advocate during the development process, subjecting early-stage designs to usability testing or expert review, and offering implementation suggestions from a user-centered perspective.
• With the Manager, User Experience, act as "go to" with in-depth knowledge of user interface best practices and standards.
• Use research-related services, theories and methods to support recommendations.
• Develop wireframes, prototypes, behavioral specifications, and personas.
• Design with accessibility in mind, ensuring our products are inclusive and usable by all.
• Support the organization through UX changes.
• Research interaction design and technology trends to ensure optimal user and customer experience across our core platforms.
• Performing other duties as assigned.

What we are looking for.

• Post-secondary education in Design, Engineering, Business or Information Technology with emphasis on user experience.
• Strong conceptualization ability, strong visual communication ability, drawing skills and sketchbook technique.
• Exceptional design skills, production value and attention to detail.
• Proficiency in design techniques such as wireframing, task analysis, sketching, prototyping as well as strong working knowledge of Photoshop, Illustrator, InDesign, other associated design tools.
• Working knowledge of leading UX tools such as Figma and AdobeXD.
• Experience in various research techniques such as personas, qualitative research methods (usability testing, in-depth interviews), quantitative methods (A/B testing, statistics analysis) etc.
• Strong oral and written communication skills with the ability to exchange complex information with a non-technical audience.
• Understanding of common software project management & software development practices.
• Demonstrated aptitude for analytical thinking, problem solving, planning, and organization.
• Experience designing data-rich interfaces, dashboards, or systems that incorporate automation or intelligent suggestions.
• The ideal candidate will thrive in a work environment that requires strong problem-solving skills and independent self-direction, coupled with an aptitude for team collaboration and open communication.

This position requires work from our Oakville office but offers a flexible hybrid work model that allows employees to work remotely from their home office.

What's In It for you

At Sagen we understand that your health and financial well-being are equally important and offer a total rewards package that includes competitive compensation, annual performance bonus, medical and dental benefits, company funded pension plan, matching RRSP, TFSA and/or Non-registered Savings Plans, work from anywhere days, and an environment that creates a sense of belonging to inspire you to be your very best.

Ready to join Sagen

At Sagen, we are committed to building a diverse and inclusive workplace, as evidenced by our partnerships with the Canadian Centre for Diversity and Inclusion (CCDI) and Black Mentorship Inc. We strive to create a sense of belonging where all employees, from every background and ability, are welcomed, respected, and empowered to be their authentic selves.

Throughout the selection and hiring process, we encourage candidates to request accommodation to meet their individual needs.